Anda Barut Collection – Ultra All Inclusive

Newly opened problem, some problems with service but everyone try to make their best. I think next year it will be better.

Arrived early hours Saturday morning and all was good! The following days were brilliant until the Thursday when my husband became very unwell and went back to the room and stayed there all of the day after but I then begged him to come down for dinner on the Friday evening! Whilst out for dinner he started to fit and collapsed! The doctor came and checked him over and then we went back to our room which was when it all went very very wrong! He was so poorly it was coming out of both ends and the tummy cramps were next level (thank goodness I had bought lots of buscapan) I would still go down for my breakfast and evening meal but obviously he never left the room until check out on the Monday evening! Everyone in the hotel (staff and mangers) knew what was going on and very kindly let us have the late check out room for free! On returning home literally a few hours later I made an appointment at our gp’s to be told it could be food poisoning but needed to do a sample test! A week later we had the results and it was confirmed he had salmonella which then spread to hepatitis! The hotel are not accepting responsibility even tho they knew at the time what was going on! He’s lost 2 stone and was off work 3 months due to the severity of it all! As such a massive company I’m very saddened how all of this has been handled even tho proof has proved he caught it from the hotel as he never left the hotel once.