House# 5, Road# 1/A, Block# J, Baridhara, US Embassy Rd, Baridhara, Dhaka, Dhaka Division, 1212, BangladeshDettagli hotel
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1 notte
Recensioni degli ospiti
4/5
Molto buono
38 recensione
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Recensioni verificate
Ubicazione4.1
Strutture e servizi4.0
Servizio4.0
Pulizia4.1
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Tutte le recensioni(38)
Recensioni positive(24)
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Recensioni negative(3)
GUTS-Daigo
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Altro
3 recensione
3.1/5
Pubblicata: 16 nov 2024
The room and infrastructure were decent, but the check-out front desk provided a masterclass in deliberate troublemaking. Despite booking for one person, we checked in as two. The front desk happily took our IDs and checked us in without a peep. But the next day, a different front desk clerk, evidently lacking any understanding of the situation, decided to inform us that an extra person would cost an additional 10 US dollars. Bravo! Such logic could only come from a true genius.
Naturally, I was livid and had a heated argument with them. Their service attitude was stellar—extremely poor and unprofessional. If they intended to charge extra, why not inform us during check-in instead of springing this delightful surprise at check-out? Clearly, they’re connoisseurs of the fine art of annoying guests.
I had initially thought well of the hotel, but thanks to this delightful front desk experience, all those positive feelings have been thoroughly obliterated. Rest assured, this hotel is now on my blacklist. I will make it my mission to advise my friends against staying here in the future. What a gem of an establishment—truly heartwarming and utterly revolting!
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Risposta dalla struttura: Thanks for your comments.As you had booked for single person . But you had come with another person and checked-in 2 person. We have given you amenities and Breakfast for 2 person. Our hotel policies for adding one extra person will be charged USD 10 . Our receptionist informed you our policies. But you did not paid and we did not received .My request to you ,please let me know is it not right for asking to add one person to your booking and pay for Extra amenities and Breakfast ?Thanks for staying and sorry for the inconvenience.
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: nov 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 1 dic 2024
It was such a nice experience. I’ll use this hotel when I came back to Bangladesh!!
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Sxoron
Soggiorno: apr 2024
Coppia
1 recensione
1.7/5
Pubblicata: 10 mag 2024
The best thing is that the hotel is very reasonably priced. The included vegetarian breakfast was surprisingly decent.
Other than that, the hotel was quite a letdown. The worst part is that they charged me $10 USD extra/day when I had a friend stay over. The room sleeps 2 and I didn't want the breakfast and I wasn't sure if my friend was going to be over. Booking it for 2 people costs $3 extra which I assumed it was for the breakfast. Instead, they told me they would charge me $12/day and cut me a deal for $10 and then later said would give me a discount for $8/day but still charged me $10/day in the end and the hotel was only $20usd/night to begin with.
The hotel wasn't very busy so they turned the hot water off to save money. You can tell them to turn the hot water on, but after 45 minutes it was still cool. Only 1 of the 5 days was I able to have a warm shower.
The shower didn't have a curtain/door and when you took a shower the water sprayed out into the floor and it was always a mess after taking a shower. I only got the toothpaste for the first day and ran out.
The condition of the room was also quite dingy. Holes in the bed backboard, cracks in the mirrors, poorly spackled walls and dirty window.
Location wise, it was alright. It's off the main street so it was not too loud. Lots of shops that catered to locals nearby. I thought it would be walkable to Gulshan, but it's not near the good spots in Gulshan. Most tourists spots were not within walkable distance.
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Nihal
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Friendly staff. Good comfortable stay. Morning breakfast was good.