We booked and paid for our trip 2 months in advance, then when we got to the property, the name was different than what we booked under. When we checked in the guy said he needed our card for the file which is normal, but then he charged us 166 for the night. When my husband went to the office after we discovered we were charged he was told to come back in the morning and the manager would take care of it. So he did, and he was told they would give him a call as soon as it was. We never heard from them, so i checked our account again, only to find out we were now charged another 166. He went back to the office nd got another run around, thenguy called the owner and pwe spoke on speaker phone. He assured us he would take care of it and said he would email us his contact info. He never did. It took a week to get the money back. Good thing we had money in our savings that we could transfer over, otherwise we would have been stranded in omaha with no money and no way to get home. The building smelt like pot, trash overflowing in the outside trashcans, local homeless people would come up to us and ask for money and cigarettes, overall did not feel safe. People were letting whoever in thru the security door. The room had trash in the trash can, a musty smell to the room, looked nice in pictures, but very unpleasant stay. Will not be staying there ever again.
Traduci