Hotel in zona TROUVILLE DEAUVILLE RAILWAY STATION, Deauville

This hotel was amazing, all of the workers were nice. We had a deluxe family room which was spacious, clean ,and comfortable. The spa area was extraordinary with many options and such a nice atmosphere. We really enjoyed the tea room. The sea water pool was nothing like we’ve seen before and was amazing. We also loved the shower area with many options! The fitness center was great but don’t plan on training for a marathon ! The dinner was very good however the wait was a bit too long; we also consider the fact that they were doing room service at the same time. The breakfast was delicious and had many options. The parking was well managed by the concierge! We were in the city! In conclusion, we totally recommend this hotel!

First, the good stuff: Excellent location for Trouville and the beach and breakfast was very good - except for hot food (eggs, bacon and hash browns) which were at best luke warm. The bad stuff: parking spaces in the underground car park are tiny. If you don't drive a small French car, you'll be lucky to find a space which you can use - or you'll need to find two spaces and park in between. Our room (213) overlooks the bins. Lovely! The housekeeping is poor. We left our room by 9am and it had still not been made up by 3.30pm! No milk in the fridge or room for tea/coffee and no kettle. Towels were thin and rough. Room is old-fashioned. TV has no English channels at all. Only French. WiFi is unreliable. Only 50% of tables at breakfast had hand sanitizer.

Je ne comprends pas les précédents avis. La literie est très agréable, la propreté irréprochable, très silencieux et l'accueil était excellent. nous avons été reçu par un Monsieur et une jeune fille très agréable et de bonnes humeurs, nous reviendrons pour notre prochain séjour.

A very friendly and welcoming team are there to begin your stay. A very well-maintained hotel with beautiful furnishings and the staff could not have been more helpful. We were shown personally to our room having been given a tour of the hotel facilities ie the restaurant, soma and pool. The room was ample in size (a superior room on the fourth floor) and the bathroom /shower room was very generous. There was a wonderful view over the golf course snd open air swimming pool. We decided to enjoy the three course meal in the restaurant. The food was outstanding. Plenty of choice to suit all palettes. The staff could not have been more attentive and helpful and made the evening feel very relaxed and enjoyable. Breakfast was of a first-class standard with a choice of freshly-cooked eggs. My husband has never had such beautifully fried eggs ( fried in cacao butter - much healthier!). Outside of Deauville but only a few minutes drive away to tranquility and peace with a magnificent view over the town of Deauville, the beach and the bay. Totally and highly recommend staying here.

The room was overlooking the car park, which was always full, we had no problem finding a space in early evenings. The room had all we required, a few more hangers would have been nice and a second teaspoon but I’m sure if we’d asked it would t have been an issue. The location is great free parking on site, easy walk into town no more than ten minutes for a slow walker. There isn’t a path on one side of the road, but the grass verge only lasted 3 minutes at most then you’re back on proper paths. Check in was easy, the pool area did get packed out with noisy children but it’s a pool and they’re on holiday no big deal. The Balcony was lovely for morning coffee and croissant, but you could get breakfast in the restaurant as well, we enjoyed a glass of wine I. The evenings after dinner on the balcony too. The bed was comfy, plenty of towels and toiletries. Great base for enjoying Honfleur and areas nearby.

È adiacente al porto di Havre, quindi il porto e la linea della spiaggia sono buoni. La camera è grande e pulita e la terrazza è molto bella. Il sistema di parcheggio è al livello illuminato. Non è possibile parcheggiare prima del check-in. Dopo aver parcheggiato abusivamente in hotel, effettuate il check-in presso la reception. È necessario ricevere una chiave per aprire la porta del parcheggio. Ciò che è ancora più sorprendente è il personale della reception L'atteggiamento è che il disagio dell'ospite non viene nemmeno preso in considerazione. Persone che apprezzano il servizio alberghiero Penso che se andrò mi accontenterò.

This review is based on the hotel being a 4* spa hotel. It's more like a 3*. Based on the price and rating, it falls short of what you pay for & what you get. The location is excellent - best in the area and there is no competition, so for that, it's worth it's 4*. It's well staffed and most staff are helpful & attentive. We had lunch on the terrace on a sunny day, and the service then wasn't the best. Different waiters came each time, so they didn't know who had ordered what. Usually in France we notice they always do and that's what sets French service apart from others. Not the case here - the wrong dishes were brought, there was some confusion and the sharing dishes we did order all arrived at different times. It was rather lacking and felt disjointed. We had to ask for drinks twice and that was also confusing. We had breakfast every day. Decent enough - but the layout of the breakfast, especially in the corner where the bread and jams were made it congested there. They have the guest reception/greeting desk in the same corner, rather than right at the door as you enter, so it was rather confusing for those on their first day, wondering where the staff member was. A simple rearrangement would solve this. We had the best room - the suite. Usually, I'd expect some extra items in a suite, like complementary drinks, fruit - I've even had reserved tables at breakfast, reflecting the premium price of a suite (especially in high season). There was nothing. Each day we had to ask for the water to be replenished and there was nothing else in the fridge. There was tea/coffee but no milk. We could have asked for milk from the bar. Remember this is a suite in a 4*... on the ferry over, in their premier cabins, we had better service. It left me wondering where the extra money (and it was a lot) went, other than a bigger room. The room was nice. The toilet was very small, though and getting in and out takes careful planning as the door opens inwards. Astonishingly - there were no USB ports in the room. The 3* budget hotel I use for work has these, as did the basic cabin on the ferry over, but none here. I do have an adapter but did't imagine I'd need it in a hotel of this level, so left it behind. This can easily be solved. Charging phones/cameras became a chore. The view was nice, but the windows are very small and narrow. I had to stoop to see the view, or sot down and stretch up. The spa was OK. The steam room wasn't working for a while and I couldn't find any staff for some time. Someone else reported it, but it never returned to proper service. It had been OK the previous day. They do let children in the spa, which is something I'd change. A spa is supposed to be a place to relax and putting up with other people's children is often not conductive to that. In summary, it's a pleasant hotel, with nice staff and I would stay again if in the area, however, for the price and rating, it does fall short. I wouldn't bother with the suite.

Have just returned from a 7 night stay at this hotel. The staff were polite and the rooms were serviced to a good standard every day. There are plenty of eating opportunities available in the immediate area to suit most tastes. We chose to cross the road and eat at the Flunch, which best suited our needs. Very handy location for our tour of the D Day beaches. Recommend.

Abbiamo avuto un'esperienza molto ansiosa in questo hotel. Prendemmo una stanza in questo hotel e, al nostro ritorno dal ristorante di notte, abbiamo potuto constatare che qualcuno aveva preso la doccia nella nostra stanza e era stato lasciato nel nostro letto. Una carta di un'altra stanza era posta sul tavolo della notte.Fortunatamente non avevamo ancora depositato i bagagli, ma soprattutto non abbiamo attraversato questa persona. Abbiamo contattato il vigile della notte, quest'ultimo ci ha riassegnato una stanza senza avere potuto darci una spiegazione plausibile.