Leggi le recensioni degli ospiti sugli hotel di Dearborn

Staybridge Suites Dearborn MI
3.3/557 Recensioni
Arrival There was no one at the desk. Therefore I had to call reception to create something and eventually this young lady appeared. I was not acknowledged as a diamond not offered an upgrade. Then she hey wanted to charge me 100 dollars for incidentals. When I challenged it was actually in case I did damage to the room. As a diamond member do you think IHG would be concerned about me damaging a room. I was incensed by this. I understand a hold for extras I told them I was staying one night sleeping and going. The young lady was clueless. The room was drab however the bed was comfortable. The air con was quite noisy. Luckily only staying one night. Breakfast well OMG it’s clear they don’t give a crap about the environment. Plastic key cards. Plastic cutlery. Each slice of bread wrapped in plastic. Plastic plates. The food was not worth it. After a few bites I decided to get breakfast at airport. Check out. The chap was dressed like he was at home playing a video games. However we was more clued up and apologised for the check in. However when I mentioned plastic at breakfast he couldn’t see why that was a problem. Don’t the young ones get taught about recycling and environment. In schools in USA.
TownePlace Suites Detroit Dearborn
4/598 Recensioni
I have stayed here many times in the past, but this visit was horrendous! I arrived there about 12:30/1 am and there was some kind of “party” in the patio area right outside the front desk area. There were about 15-20 people, liquor bottles all over the table, people smoking cigars, no where really to park, and it was not the first thing I wanted to see when I got to my hotel after a long day (on a WEDNESDAY/THURSDAY at 1 am)! I also “checked in online” the day before and was waiting for my mobile key (or so I thought), but never got a key so I was told to go to the front desk so I did. When I got there and gave her my ID it was taking a while so I asked was there an issue? I didn’t get an answer so I told her I checked in online everything should be ok, well I was told “we don’t do online checkin or have mobile keys here so I’m finding your room now.” Wow!! I was also asked to sign a form to acknowledge the “quiet hours” starting at 10 pm, no smoking and no party policy”. That was fine (even though there was a full fledge “party” a few steps away! I also pointed out their form said the room deposit said $100 per day and when asked to clarify I was told, it didn’t matter what it stated it is $100 total! Smdh!! THEN to make matters worse, the elevator didn’t work!! I was in the 3rd building on the 3rd floor and had to lug all my luggage up the stairs! The hallway had sheets thrown on the floor and when I got to my room the air conditioner was running! No problem, I’ll just turn it off right! NO! I switch it off NOTHING, I turned up the temp expecting the heat to come on, but more cold air came out!! So I called the front desk to ask if I could have another room because the air wouldn’t shut off. I was told there are no more rooms and maintenance is offsite until tomorrow, so I asked am I supposed to freeze? She apologized and said there’s nothing she could do until the next day! Huh!! I kept messing with the thermostat and end up trying the “heat emerg” setting and the heat finally kicked on. I was able to set the temp at about 79 and once the room got to 79 it finally cut off. The room was also dirty and the toilet took 30-45 mins to fill, so when the maintenance guy came the next day at about 11:30 am, I told him what happen with the thermostat & he was nice but he didn’t know exactly what the problem was to fix it! At that point I was frustrated and just said if it stays off at the “heat emerg” setting I was fine. I told him about the toilet and he did fix that with a new part. The elevator worked early that day, but when I returned Thursday night it was off again!! There was (what I later learned) a “family staying next door and also across the hall. Well I guess they could not get adjoining rooms so they kept their doors open with the latch keeping the door ajar so EVERYTIME, they went in and out you heard the doors banging against the metal hook. I don’t know if they were living there or what but they were there my entire 5.5 days and
The Henry, Autograph Collection
4.4/598 Recensioni
Rimasi qui per il nostro anniversario in ottobre. Veramente felice di stare qui. Valencia era una gioiello assoluto in aiutarmi. Un giorno prima ho parlato con lei di qualche cosa per rendere il giorno speciale per mia moglie per il nostro anniversario. Era così meravigliosa e ci ha fatto perfetta, e circa cinque minuti di distanza era la casa di brunch Avenue, che era molto buona per il brunch di domenica.
Hampton Inn Detroit/Dearborn
4.2/5101 Recensioni
L'intero è un dormitorio di frandley. Per favore si prega di riferire alla nostra prossima stanza con un cane grande. Poiché abbiamo rasato, abbiamo chiesto un cambio di stanza. Fortunatamente, l'abbiamo risolto immediatamente. Purtroppo, il personale femminile al servizio frontale al check-in non è amichevole
Comfort Inn Near Greenfield Village
3.4/599 Recensioni
Siamo stati qui per alcuni giorni quando sono andato al Ford Motor Museum il giorno di Capodanno. Molto soddisfatto di questo hotel, proprio accanto alla stazione ferroviaria di Dearborn. Anche se l'hotel non è grande, è conveniente. La colazione è inclusa. Ci sono molti tipi di colazione. Le camere sono pulite. Il servizio di front desk è entusiasta. C'è una piccola piscina al primo piano, ma devi portare il tuo costume da bagno. È molto vicino al Ford Motor Museum in linea retta e devi camminare intorno. C'è un supermercato sulla strada dove è possibile acquistare cibo cotto.
Holiday Inn Express & Suites Dearborn SW - Detroit Area
3.9/5100 Recensioni
Stayed 2 days, and although there were a couple of minor issues—such as a dirty soap dish, someone else’s food in the room fridge, & a shower curtain that was hung so that it was an inch above the top of the tub so that a lot of water came out onto the floor creating a major fall hazard, on our way back through town a couple of days later we decided to stay one more night due to the proximity to the Henry Ford Museum. That was a mistake! Arrived & went to go take a shower only to discover the towels that were folded & placed on the shelf in the bathroom were wet—not a little damp, but WET! Not acceptable. Took them to the front desk & was given a new set of towels that were dry. A few minutes later went to grab a tissue to blow my nose & no tissues. Back to the front desk to get tissues. Went to bed. Within a couple of minutes, I was itching all over! Got out of bed & exposed skin was red (would’ve taken a picture but all the lights in the room & bathroom were so dim that I had difficulty seeing & couldn’t get my phone camera to focus). Tried going to bed again & immediately started itching again. Got up & put on sweatpants & sweatshirt to cover all my skin & used a shirt to cover the pillowcase & laid on top of the covers in order to not have any exposed skin against bedding. No itching upon lying down again. Woke every hour hot as the AC wouldn’t stay on & room kept heating back up & I had to keep all skin covered in order to not react to the bedding. Got up early as I gave up on sleep. Notified front desk of issues & requested to speak to manager to request refund. Was refused, saying manager was at hotel next door. Front desk staff said they’d have manager contact me. That didn’t happen. Front desk called later in the day & offered 20% off my next stay at that hotel—not ok as I will never stay there again. Requested to speak directly with manager. Over a week later & have not heard a thing. Do not stay here!

Domande frequenti

Informazioni di viaggio locali

Numero di hotel32
Numero di recensioni1,387
Prezzo più alto3.024 €
Prezzo più basso59 €
Prezzo medio (giorni feriali)151 €
Prezzo medio (fine settimana)177 €