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MainStay Suites Dallas Northwest - Irving
4.3/553 Recensioni

MainStay Suites Dallas Northwest - Irving

Dallas|1.1km dal Zero Gravity Thrill Amusement Park Dallas
We recently stayed at this hotel. I noticed there were no reviews for the hotel, and it looked kind of new, so I thought that might be why they had no reviews. The hotel itself is quite nice, practically new. It is a combination MainStay and Sleep Inn. It was over 100 degrees the day we checked in for our 2 night stay - just me and my husband (both in our 70s) in a king room, tired from a long, hot day of driving and fighting Friday afternoon Dallas traffic. From the very beginning, the management gave us problems with check in. We are Gold members with Choice Privileges and were using our points to pay for the hotel. They never acknowledged this, but one young man behind the counter finally came around with a bottle of water for me and my husband. The other 3 or 4 people behind the desk (one being the manager) didn't seem to know what they were doing, and it took at least a half hour to check in. We have had our Choice Privileges card for over 20 years and have used it many times. This hotel was being picky. They insisted my husband come in and show them his ID and sign everything (even though I have done this in countless hotels), because his name is on the card. They charged a $50 deposit which they said would be refunded in 5-7 business days (which is ridiculous). It wasn't. Almost a month later I called. They first said it had been refunded, but when I said I had just checked my account and it hadn't been refunded yet, she agreed that i had not been refunded, and said she refunded it then, but it would take another 5-7 business days for the refund to come through. As for the room, it was quite nice at first glance (and should be for a newer hotel), except for a few issues. 1) The barn style bathroom door could not be closed all the way (no privacy). 2) The walk-in shower door would not stay closed (kept sliding open, spraying water on the bathroom floor.) 3) The refrigerator doors were put on the wrong side even though they were made to go either way (they opened into the wall instead of the into the room). 4) The bed was so close to the air conditioning unit that a larger person would have to crawl into the bed from the end. The room is designed so that the bed can't be moved, so there is no way to correct this problem. 5) Even for a newer hotel, there were bleach looking spots on the carpeting. 6) Again, for a newer hotel, the lamp shade was already split and torn. Generally after a stay I receive an e-mail asking me how my stay was, and to write a review. I received no such thing from this hotel (maybe that is why they have no reviews.) My biggest complaint is with the management. The last thing a guest needs after a long day on the road is for the management to act like they don't know how to check a person in, and give them grief over things that should be a non-issue. This management team has a lot of learn if they want to stay in business.

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SpringHill Suites Dallas NW Highway at Stemmons/I-35E
4.2/541 Recensioni
Used this hotel as it is close to a Holt Cat dealer and I’m an employee training for the week. It is in a very bad area as other reviewers described but it had a security guard and I was willing to take the risk. Was quoted 139.00 a day and I said that’s good I needed it for the week. Room was nice although the walls were thin and the ac unit sounded like an airplane trying to take off when the compressor kicked in. I did not complain about these things, I realize some things the front desk just can’t control. However when I checked out and asked for a copy of the bill I was shocked to see that the daily charges were 139, 179, 199, 199, and 139. I spoke with the guy at the front desk and he said he didn’t know why but would have the asst manager Jennifer call when she came in Went to class the whole day and got no call. Drove 4 hours home and called and she said Jennifer would be in at 11 pm and would call me in the morning. I called back at 6:30 before her shift ended and she said it was common practice to change the rates daily without people’s consent. I asked since my credit card was charged when I arrive was this not a contract to which she stated it was only a hold put on the card. She then stated I needed to talk to the manager Tim when he arrived back to work on Monday. This is not even my credit card that was charged it was the company’s but it’s about the principle now. The fact that I have to wait 4 days for something to be corrected that should have happened when brought to their attention the first time. There is a major disconnect between the auditors, managers, and customers. Will see how Tim handles this Monday before I write a review on Holts credit card statement that I have to submit, for all of holts company’s to see how Marriott treats its customers.
Holiday Inn Express & Suites Dallas Market Ctr - Love Field
4.2/5101 Recensioni
La piscina era bella stanza era davvero bella e il viaggio è perfetto in generale Io sarei tornato
Sleep Inn Dallas Northwest - Irving
4.3/584 Recensioni
La stanza è grande, relativamente nuova, hardware, igiene è buona, e l'auto è conveniente.
Motel 6 Dallas, TX - Market Center
2.9/589 Recensioni
La posizione e il prezzo per i miei soggiorni ne valgono la pena!! I dipendenti sono sempre utili
Comfort Inn Dallas North Love Field Airport
2.9/549 Recensioni
Questo è stato un hotel molto bello e sarò tornato quando sarò di nuovo in città.
La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln
3.2/586 Recensioni
Il servizio all'hotel era buono, il letto confortevole, la stanza sembrava pulita, ma aveva qualche problema con la stanza. Il doccia non aveva molto pressione a causa di una fuga dietro la testa del doccia. Il riscaldamento non sembrava mai caldo. Non mi sono mai sentito molto, quindi ho fatto notizia quando ho controllato, la signora ha promesso che sarebbero stati risolti. La colazione era un po' scioccante, aveva ancora le basi come cereali, waffle, uova e salsa di latte e succo di caffè. Avrei voluto avere delle banane. La cosa davvero negativa che direi è la posizione (la moglie non è molto soddisfatta di tutte le attività che si svolgono la notte se mi accorgete) che penso sia una sorta di sleale per l'hotel, ma per questo pagherete due o tre volte tanto per un migliore posizione.In generale, penso che sia un buon soggiorno per il prezzo.

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