Hotel Mercure a Da Nang

Hotel was great Staff friendly Room was clean Breakfast was a let down. Not much selection forr western diet. I asked for scrambled eggs and it come looking like yellow rice. Other days I had cereal and toast. Not much more variety unless you are Asian

After 30 mins drive from airport, you will be greeted with beautifully decorated receptionist and stunning view of the private bay. A buggy ride or combination of outdoor walk + funicular will lead to most room. If lucky, you may encounter the colourful endangered monkey during funicular ride. The ”panoramic” room is on higher floor and present a better view of the bay. View of the private bay from room's balcony attached. Variety is relatively limited however, quality of breakfast is outstanding. Dine at Citroen for vietnamese food or Barefoot for a more international flavour of meat, seafood and pizza. Food quality was outstanding and specialty coctails were interesting. Long bar was a posh spot for afternoon chill next to swimming pool and beach. Food and drink prices are on high side compared to Vietnamese standard or even similar resort in SEA. However, visiting the private beach (or bay) is really a treat! Complimentary cold water, sweet potato, and even unsual sunglasses cleaning service or cucumber to cool the face. Complimentary well maintained paddle board, kayak, Vietnamese bamboo basket boat. Plus all usual beach facilities such as beach volley, badminton, frisbee but without crowd. Attended and very well maintained indoor gym with Technogym and a smaller one outdoor. There is 4K outdoor running route circulating the resort with 100 m elevation. Bed room and bathroom are luxurious and well maintained. The high outdoor humidity (October) and air conditioned room cause foggy glasses and blocking the nice view from bed room. After adjusting skin to outdoor temperature, relaxing on relatively large balcony with large sofa was a better way to enjoy the scenery. While my other half experienced the award winning Mi Sol Spa, myself and kid went for private tour to Ba Na Hill from concierge which was on high side compared to online travel portal. However, it worthed for business class car, professional driver and very experienced tour guide whom made everything smooth and trouble free. Complimentary mini bus to Hoi An was pleasant and well timed. Tried local transport Grab for diner outside and it was a mixed experience of efficient cost and feeling of less safety. Services on all visited facilities were outstanding and caused my wife considering a return during cooler month.

We have been to Soho in 2019 and really liked the hotel and that was the reason for us to search for it and booked again. We were very happy that the hotel survived the pandemic. The staffs and services are excellent, however, the hotel didn't have the vibes as before, probably from cut down of personnels. We want to write this review very honest with constructive points. Room are spacious with ocean view, room cleaning service everyday with new clean towels, replacement new 2 free bottles of water which is a huge plus, but it seemed that maintenance of the hotel overall is not up to what it was before, it was a little rundown and dated, that is why we took off one star Same things with the breakfast, we used to have good buffet breakfast, but now it was limited a la carte. The bar at the rooftop pool was not open with no maintenance made us feel very sad for the hotel. Location is great, there are a lot of restaurants in the same street. To walk to the beach, just go right then right again for a few steps and we are at the beach front. We will continue to support Soho Boutique hotel whenever we are back to Da Nang and hopeful it will come back to the splendor it was before.

Great service, very friendly and helpful staff. I can't remember the names, but Daisy and the front desk staff couldn't be more helpful. And always with a smile

The hotel exceeded all of my expectations. From the moment I stepped through the doors, the staff was warm and welcoming, making me feel right at home. My room was spacious and impeccably clean, with a balcony that offered stunning views of the city skyline. I was truly impressed by the attention to detail and the overall commitment to excellence at this hotel. I would not hesitate to stay here again on my next visit.

Recentemente sono rimasto in questo hotel con una esperienza miste, ma dal lato positivo l'assistenza del personale è stata eccellente e il colazione è stato terribile. La posizione è molto conveniente, vicino a popolari ristoranti come Madame Lan, Luk Lak, e strada coreana, così come vari spa. La TV era piccola, non intelligente, e aveva pochi canali internazionali, con immagini incerte su ogni canale. Il bagno era inconveniente con nessuno di cui appendere la tovagliola, e la porta bloccò il bacino quando si aprì; il tavolo sul lato del letto aveva diversi strofinacci, e anche se mi chiedo un cuscino duro, mi era stato fornito solo un morbido. La prova sonora era scarsa; potevo sentire veicoli, soprattutto motociclette, dalla mia stanza; inoltre, l’hotel riutilizzava una carta di carta inchiodata e piegata come chiave della nostra stanza, che si sentiva poco professionale. Al check-in, nessuno ci ha salutati o aiutati con il nostro bagaglio.

Good location, Ocean view room is great, Room in good condition, Good breakfast, Rooftop can access easily and good view.

The staff are very nice and polite, the food are great too. There are also many nice restaurants nearby The rooftop pool has a great view, and the beach is just next to the hotel and you can get there without a second

We were in Da Nang and stayed in this hotel. They gave us a free room upgrade. Beautiful breakfast, beautiful service. Far away from the center, but you can use a taxi for small price. You can rent a bike for free, but we didn't.