Hotel Mercure a Da Nang

Mercure Danang French Village Hotel Review Mercure Danang French Village is in a fantastic location, being the only hotel on the hill. Everything you need—restaurants, a market, the theme park, and attractions—is within walking distance, making it very convenient for visitors. The hotel’s interior design is simple, so don’t expect a very modern or luxurious room. It fits the theme of the French Village but may feel a bit dated for those who prefer contemporary decor. However, the biggest downside is the front desk service. When we arrived to check in, there was a large crowd, but no clear signage or staff directing guests where to queue. I initially lined up in the wrong place and only realized after 10 minutes that I had to start over in the correct queue. Despite peak hours, only two counters were open, which resulted in a long wait of around 20-30 minutes. If there’s a large family ahead of you, expect to wait even longer. Another inconvenience is that guests have to carry their luggage up the hill to the hotel. Since I was traveling with my 5-year-old, I was lucky to have just one suitcase, but for families with more bags, this could be quite a hassle. Overall, while the location is unbeatable and convenient for exploring Ba Na Hills, the check-in process and front desk service could be much better managed.