quận, 115 Nguyễn Văn Linh, Vĩnh Trung, Quan Hai Chau, Da Nang, VietnamDettagli hotel
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1 notte
Recensioni degli ospiti
4.1/5
Molto buono
88 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.0
Servizio4.1
Pulizia4.2
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Tutte le recensioni(88)
Recensioni positive(81)
Recensioni con foto/video(14)
Ottimo servizio(25)
Camere magnifiche(19)
Pulito e ordinato(16)
Soggiorno meraviglioso!(16)
Posizione conveniente(14)
Ottima colazione(12)
Trasporti comodi(11)
Vicino all'aeroporto(11)
Recensioni negative(7)
Andrew Jewell
Camera Deluxe King
Soggiorno: ago 2024
Solo
6 recensione
4.7/5
Fantastico
Pubblicata: 7 ott 2024
Service better than anywhere else I have seen
The rooms are really good size the east side of the hotels gives you a good view of the river and the sea in distance
Very good beds and pillows.. TV is a good size
i 2 english news as well as ABC Australia News not much in movies channels for english
The bathroom was modern and easy to us .. if I had a partner come I don't think there would be enough room for toiletries
The pool was a bit small but felt good enough.. bit cool at the deep end.
Breakfast is mainly Asian dishes but had bacon and eggs fruit and yoghurt and good coffee. But at times it was not hot enough
Overall I would give the place a. 4 out of 5
Traduci
Risposta dalla struttura: Dear Mr/Ms Andrew Jewell.It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive.Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Yanyongqian
Camera Superior con due letti singoli
Soggiorno: mag 2024
Solo
10 recensione
5.0/5
Eccezionale
Pubblicata: 25 giu 2024
I did not expect this hotel to be a plane-spotting hotel with huge reception area but the room where I stayed in has a beautiful and marvellous view of Danang International Airport afar from the hotel, a skyscraper of 23 floors. In the morning, it is heartwarming to me to see aircraft taking off for the sky on the background of runway and high mountain from the spacious room and it is the remarkable point of my vacation. Scenic beauty aside, the complimentary breakfast has plentiful selections of Vietnamese food and fruits to choose from, for example, brown bread, Vietnamese plums and scores of different salads and the hotel is where Singapore Airlines tickeing office is located, providing convenience to tourists. However, there is miscommunication when I checked out. The hotel staff that oversaw the driver that picked me up showed me to a taxi driver instead. He claimed he was waiting for me. I travelled in that taxi to Danang airport. At the airport, I did not expect the driver to say I had not paid for the transfer. I insisted I did and I told him to call the hotel reception. The receptionist was kind enough to admit miscommunication. She said I entered the wrong car and I did not need to pay further. She said she would compensate the driver. That was kind of the receptionist. I hope the outbound transfer arrangement can be done better by telling the guest the car number and driver's name as I thought there was change in driver after I woke up late due to the lack of wake-up call service as expected.
Traduci
6/19
Risposta dalla struttura: Dear Mr/MsWarmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Shin
Camera Deluxe King
Soggiorno: ott 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 18 nov 2024
Great location, kind staff, and excellent room condition. various breakfast menu.
Traduci
Risposta dalla struttura: Dear Mr/Ms Shin,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
kok onn
Camera Superior con due letti singoli
Soggiorno: nov 2024
Viaggio con amici
4 recensione
2.7/5
Pubblicata: 14 dic 2024
Take about 20 min walk to tourist attraction
Breakfast no so fantastic
Traduci
Risposta dalla struttura: Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectations. With your helpful mention, we have already checked and had maintenance plans to improve the hotel's service quality. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We hope you understand.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,Mrs. Le Thi Xuan ThaoGeneral Manager
Darin75
Camera Superior con due letti singoli
Soggiorno: ott 2024
Coppia
6 recensione
4.7/5
Fantastico
Pubblicata: 11 nov 2024
Spacious and clean
We loved our stay 👍
Traduci
Risposta dalla struttura: Dear Mr/Ms Darin75,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
matteo patalocchi
Camera Superior con due letti singoli
Soggiorno: mag 2024
Lavoro
47 recensione
5.0/5
Eccezionale
Pubblicata: 24 giu 2024
Good hotel in great position, recommended. Gym was good also.
Traduci
Risposta dalla struttura: Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Utente ospite
Camera Deluxe King
Soggiorno: mar 2024
Coppia
29 recensione
3.7/5
Pubblicata: 7 mag 2024
Clean and spacious room, friendly staff and it's only 20 minutes to airport.
Traduci
Risposta dalla struttura: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Master Flight Holidays
Camera Deluxe King
Soggiorno: mar 2024
Famiglia
23 recensione
5.0/5
Eccezionale
Pubblicata: 4 giu 2024
superb hotel ... very neat and clean and satisfied with their hospitility
Traduci
Risposta dalla struttura: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Amanda Brilliant Lee
Camera Superior con due letti singoli
Soggiorno: lug 2024
Solo
25 recensione
3.5/5
Pubblicata: 24 set 2024
Is in city centre, very convenient.
Traduci
Risposta dalla struttura: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Diwan Andy chopra
Camera Deluxe King
Soggiorno: nov 2024
Coppia
2 recensione
3.5/5
Pubblicata: 22 dic 2024
Good location
Traduci
Risposta dalla struttura: Dear Mr/Ms,The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future, and we look forward to another chance to serve you.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: mag 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 giu 2023
large room and comfortable. Very nice place to stay.
Traduci
Risposta dalla struttura: Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.
Utente ospite
Camera Superior con due letti singoli
Soggiorno: mar 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 20 apr 2024
Good , nice ,
Traduci
Risposta dalla struttura: Dear Mr/Ms Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr/Ms .Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: dic 2022
Solo
13 recensione
2.7/5
Pubblicata: 31 gen 2023
Ok but old hotel
Traduci
Risposta dalla struttura: Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager
쫑가이모
Camera Superior con due letti singoli
Soggiorno: nov 2024
Viaggio con amici
12 recensione
3.5/5
Pubblicata: 18 dic 2024
방도크고 위치는 적당함 ㆍ3박했는데 둘째날 새벽12시반 누가 문두드리고 소리지르고 문열려고해서 다음날 리셉션에 문의하니 취객이 방을잘못 알았다며 실수라함ㆍ 건의한사항 알았다하고 다 쌩깜ㆍ 둘째날 방청소하지 말라 직접 얘기했는데 외출후돌아오니 청소되있었음ㆍ청소하지 말라고 하고 방안들어올걸로 알고 케리어에 중요물품 다두고 나갔는데 방들어온것 알고 셋째날은 귀중품다 들고나감
Traduci
Risposta dalla struttura: Dear Mr/Ms,Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Please accept our apologies for letting you experience this situation. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. The team and I appreciate your feedback and we all hope to have a chance for welcoming you back in the future.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Risposta dalla struttura: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager