Hotel Suenos del Inka Hotel

老闆娘是個精怪的女人 退房時突然提出要“徵收”每瓶礦泉水5sols（相當於11元人民幣）房內即無標價 也無提前告知 我問老闆娘為何不提前説明要收費且高於市場價8倍。她回答“我們就是這個價” 於是我被迫付款了 55元人民幣喝水錢（5瓶水）。祕魯是個規矩的國家 這個老闆娘的做法是典型的宰客 如果你去請注意她的可能的其他花招 歡迎在評論區共享

良かった点 建物はコロニアル調で良い感じ スタッフは良い対応 改善点 部屋にもよると思うが、隣の部屋の音が聞こえる 朝食はもう少し種類が欲しい いつでも飲めるお茶のお湯がぬるい

My wife and I stayed here with extended family and some friends before and after a 5 day trek in the Andes. This hotel is a gem. They take good care of you from the moment you arrive until the moment you leave. The hotel itself is a charming historic Spanish style building with a lot of character, but they have updated where it’s important (i.e. modern bathrooms). The staff treat you like family and by the time we left we felt like we were saying goodbye to friends. Jimmy and the hotel manager Rosa Maria are gracious, friendly and attentive. There is absolutely nothing “corporate” about this hotel. It is located minutes from Cusco’s central square and dozens of very good restaurants, cafes, etc. we felt truly relaxed and at home the entire time we were there.

we loved this hotel. we stayed after my mother had broken her knee - the staff couldn’t have been more helpful, knowledgeable or kind. food in the restaurant was excellent, drinks were too. excellent location near centre - brilliant restaurants nearby. rooms were comfortable and well appointed. hotel looked beautiful. great seating areas, restaurant was so pretty. again, staff were so kind - went above and beyond for us. thank you Hotel Sueños del Inka - we love you :)

At the check out they charge more money for an extra laundry service due to a spot of blood (lady time) . I paid, but I never had this bad service in a Hotel. The first day we had a dinner in the restaurant are we arrived late. After 4 days they found a mistake in the bill and a paid the small difference. Total 38Pen, not the value, but the service. No friendly people They din’t show me the bill of the extra laundry, then I ask for a receipt. Just a piece of paper. Stolen money. The breakfast should. E ready at 6.30 but never before 6,45 and no much food or always missing cups, glasses, low quality. The water is from the tap. The waiter runs all the time, no way. Too many steps, you will feel it. Poor light in the room. Low or medium wi fi The position is good but no parking, the drivers are in hurry.

We were glad to notice that one of the front desk clerk was communicating with us in French, we thought our experience would be memorable… unfortunately, it was the best experience. We were sent to the 4th floor, without any elevator. It was a problem for us, but, I wouldn’t like to see my parents having to climb 4 floor affected by high elevation. Once at our door, the employee that was taking us through the labyrinth of stairs ask us for the key… what? What Key? No one has the key… we let the employee run back down to get the key. The room… small, smelly (the water smells and leave a unpleasant odour). But, everything is clean. Shower has great pressure and water temperature. We stayed for 3 nights, as soon we checked-in, we ask for a late check-out, and our first desk clerk said she will see to accommodate us. The hotel checkout is at 9:00 am and our plane was leaving at 5:00 pm, I requested to checkout at noon. We haven’t herded any news, so we ask again on our last night to a different desk clerk, and she was not flexible for the noon checkout. So I ask for 10:00 am. And again, she wasn’t flexible. So I ask for 30 min extra and we agree on the 9:30 am checkout. That next morning, we were relaxing in the room before our departure, it was 9:15 and we received a call from the front desk that was requesting us to leave the room for the checkout. This experience with the time of our checkout disappointed us. Other then that, the overall staff are very attentive and caring. The facility is a unique old structure that have preserved the charismatic, but, don’t suite to everyone. Wifi is slow. sound proof is good. Beds confort are…ok. Not bad, and not the best… but that’s a personal opinion. Breakfast are good… but coffee are cold and eating room is cold in the morning. It’s near everything! Very well located! We paid USD $100/night (as a couple, room for 2), I believe with all the staff available, it’s justified the price, but I wouldn’t pay this price again for the facility.

This hotel in Cusco was centrally located and had everything we needed. The staff were so great and really looked after us. We had some early pick ups and late drop offs for tours and they kept the kitchen open late and they even had food delivered to our rooms as we were so exhausted. The rooms were well equipped and comfortable. There were quite a few stairs but the staff often helped with the bags. Breakfast buffet had great options and they also organised laundry efficiently for 12soles/kg. Lastly, when I left my earrings on the bedside table only to realise a day later, the cleaning staff kept them safe and I got them back with no trouble. I am so grateful for this! I can’t recommend this hotel enough.

I am a solo traveler and Rosa Maria and Jimmy made me feel at home. Rosa Maria was at the reception, the check in and check out process was smooth without any issues. I arrived very early before my room was ready and Rosa Maria made sure I was comfortable and offered me breakfast. Jimmy was very attentive always making sure I was okay with the altitude and giving me recommendations. Both were phenomenal, attentive and very caring. The hotel overall was perfect, no complaints. The location was great. Highly recommend Hotel Sueños Del Inka. Thank you Rosa María and Jimmy for all your help!

Absolutely loved this hotel! My husband and I went to Cusco for the first time after planning and dreaming for years. The hotel is gorgeous, the staff are just beyond wonderful people! I got sick the first couple of days and the staff was always asking and making sure I was feeling better. Location is just perfect! You're close to Plaza de Armas and can find all sorts of businesses within walking distance. The views you get from the hotel are like a dream. felt at home and definitely plan to come back and stay here again.