Utente ospite
15 giugno 2024
Hotel is super basic, rooms aren’t cleaned properly, hob can’t be switched off which is silly considering children are expected to sleep in their, front door doesn’t lock which again isn’t safe for children, bottom floor patio also isn’t blocked in and our 4 year old escaped one evening and my partner had to hunt for him around the resort because the patio door also don’t lock, cockroaches everywhere and ants all over the room and beds. Same food options every day for breakfast, with the occasional option of carrots? Pool bar food is the same every day, basic but good enough. Dinner is the same chicken nuggets, chips, pizza, pasta every night with one or two more options. All meat grilled was often found to be raw. Pool area was cleaned daily and possibly the only nice part about the hotel. Apparently the kids club was running daily while we were there but we were never given any information on this and never saw it open so our son missed out. The bar that the evening entertainment is held in stinks, tiny building with limited uncomfortable seating. Our two children enjoyed the mini disco but it was literally just music. Animacion team were overheard swearing around the children and one of the women also made an odd comment about one of the competition prizes being her room number which I find to be of poor taste at a family resort. My husband enjoyed the beer pong. Pools were freezing cold and me and my children have now got coughs and colds. Not much to do around for smaller children, the local aquarium is apparently rubbish and the kids park at the hotel is tiny and not great. There are a couple of bigger and better parks along the promenade about a 10 minute walk away. Can hire family bikes down on the promenade which we had fun doing. Brilliant Tex-mex restaurant down in the square (called the four seasons) we really enjoyed the food there although their kids menu wasn’t amazing. Overall my kids had a lovely time and that’s all that matters but I think it’s mostly down to the fact that at the moment they’re too young to really notice anything or know any different. My husband and I were disappointed, we paid just over a grand for 7 days quite last minute though so I wouldn’t say it was a waste of money but we definitely won’t be returning
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