So, ill start with the somewhat positive, the lady at the counter was nice when we got there her english was rough (heavy accent) but she was still very sweet when we checked in. now for the bad, we drove in from out of town and booked on ******* which normally does great on picking things ok for me but when we got there it was 8:40 pm and we were very tired. The room was kinda aweful to be honest it was a smokefree room that smelled of smoke and cleaning supplys even though it wasnt very clean. there was a bug in the bed and a roach on the floor by the bed. the tv had a line thru the middle like someone dropped it, the chair had a very interesting stain on it. we went to the store bought rubbing alcohol and a spray bottle to spray the bed for bed bugs just in case i called the front desk to no answer several times. they only answered when i called using my cellphone and not the room phone. I explained to the night staff about the room issues all they said was sorry and she would put it on the computer and tell the manager..... so before we left i turned the keys to the morning crew and when i said something to the morning staff they said there was no mention of it on my room comments in the computer
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