Hotel Family-friendly a Coron

Pros and cons. The island was great, we loved our stay at the cottage. But the service was not so good. Pros: - The island was great. Major plus points for the house reef and grass bed that attracts fish and sea turtles. There were birds and the monitor lizards on the island! - The view from our sunrise cottage was great. The rooms were clean and the toiletries complete. - Transport to and from the island went smoothly. - Massage was great! Cons: - We arrived at around 1pm (official check in time is 3pm). The staff told us they would call us when our room was ready. Many groups of arrivals were steadily being escorted to their rooms but not us. At 230pm I went back to the reception and was told our rooms had been ready earlier! But NO ONE let us know. At this point, they gave me the key card but no one made a move to escort us to our rooms and I had to ask if they could give us our luggage so we can go the room already before the receptionist accompanied us. - There is no comfortable place to wait or change clothes while waiting for your room. Basically people are sitting on the pool loungers in their pants/shoes from the airplane. - We signed up for the hike, we were told some one would text us to confirm time and meeting place, NO ONE called. - Basically, any time they tell you they'll call you, NO ONE did. I had to call multiple times and actually go the reception to get any response. - The restaurant was not full yet it was very hard to get the attention of any server. The food also took 30-40 minutes to serve. Kudos to the one lady server who served our lunch everyday for 3 days, she was the only one who helped us. - Used plates/utensils were left on the restaurant tables for a long time. We sat down as the neighboring party left and we were already done, their plates were still sitting on the table (being snacked on by the birds). This happened every meal (and we're slow eaters, at least 45 minutes). - Towels and plates/cups by the pool loungers also not cleared for hours. - Breakfast and dinner buffet were just okay. Nothing to write home about.

My boyfriend and I stayed in this resort last March 2023, and we were very satisfied during our stay. After booking one of their deluxe room for two nights only, I've decided to book one night extension just so we could experience one of their premium rooms also. It was his first time flying to Coron because I've been here ever since for work purposes. Upon check-in, I was informed that we were upgraded to their premium room and that made us both so happy! I didn't ask for it, but they were so kind to give us the upgrade. The room was super nice and spacious. I loved the view of the sunset from our balcony! They even granted one of my request to put a slice of chocolate cake in the room because my boyfriend didn't get the chance to celebrate his birthday a few months ago. Staff were busy in the morning. Housekeeping also cleaned our room well and refilled everything from bottled water to bathroom amenities and towels. The location was convenient for us as it's along the main road, and we got ourselves a car rental during our stay so we can go out and come back anytime we want. Their swimming pool is huge! I don't know, but it felt huge because we were running and swimming from one pool to another like kids during our second night at the resort :D. What caught my boyfriend's attention was the Cockatoo by the entrance. We'd always stop by to say hello to the little fella. Overall it was a nice experience for us. See you next time!

Andando al quarto hotel di Colonia, ho prenotato due notti.La prima sera ho sentito qualcosa che la stanza ha chiamato, e non c'è nessuna voce nel giorno. All'inizio pensavo fosse un po'di verdura, chiedendo alla reception di sapere che c'era un animale simile a un po'di verdura. Nella stanza, la registrazione è stata chiamata circa dodici minuti in media. Ho cercato la reception e mi sono detto che la stanza era piena e che nessuna stanza mi ha cambiato. Non ho mai dormito in una notte di paura mentre ho registrato la notte dopo e mi sono svegliato di mattina. Tornato pomeriggio, un vestito di caramelle non è stato cambiato, e alla fine mi stavo per cambiare una stanza, ma presto ho scoperto che il condizionamento non era freddo.E'stato ancora freddo trovare qualcuno per ripararlo.Più di un'ora prima e dopo, sono stanco. Finalmente ho dovuto lavarmi in una stanza animale e infine il responsabile ci ha cambiato un'altra stanza per aggiornare. In ogni caso, ringrazio il responsabile per il modo in cui gestisce i problemi.Ma ho sempre un problema. Ci sono urli animali e aria condizionata nella stanza, non sono freddi?

Abbiamo trascorso un soggiorno fantastico. Facilmente l'hotel più lussuoso di Coron. Non troppo lontano dall'azione, con camere ampie e ottimo servizio