Utente ospite
27 giugno 2021
At first sight this is an elegant hotel with a cosy ambiance, opulent furniture in the rooms, well assorted light fixtures and textiles. The staff are friendly and helpful- our communication with them was satisfactory. But the hotel does not posses the expected amenities, especially for 4 stars. Basically that building was never meant to be a hotel. There isn't a real restaurant, just a few rooms at the basement for serving breakfast and no bar/ café either, not to mention an inner courtyard or a terrace. Well, there is a makeshift "terrace" right on the sidewalk, where a bus stop is placed, so even if it was open, you couldn't use it because of the noise, dust and people passing right by your table. Also, there is no parking space dedicated, unless you consider the lines drawn both on the street and the sidewalk to be proper parking- they aren't. For a 4 star hotel the bathroom is less than satisfactory- some 2 by 2 metres, with a minuscule shower and the toilet right next to the washbasin and no place to hang your beach gear or place your toiletries. That bathroom isn't even worth 2 stars! But the worst is yet to come. We stayed in room 101 B, where there was a pervasive stench of sewage. We hoped it would pass, we covered the drain in the bathroom, then we started paying attention and we realised that the strong ( and pleasant) fragrance in all the public spaces was meant to cover the unpleasant smell of that old building altogether. Ok, it is a historic building, marked as such at the entrance, but unless something is done about the musty smell and the drainage system we'll never return or recommend it. They were smart enough to give us a discount, after we mentioned official claims and local TV . Plus we suspected ill will on their behalf, as they surely must have known about the problems with the sewage smell on that area, but they offered us the room anyway.
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