Hotel in zona Bambalapitiya Railway Station, Colombo

I love the balcony. The room is fairly large. Ordered room service most days for breakfast. Portions are huge. Speak slowly though when ordering because they got my order wrong a couple of times and missed sending cutlery and sauces as well. Checking took a bit of time despite no queue. Reception seems busy with small chatters with group ofn4 or 5 every time I see or when I was down at the lobby. WiFi was excellent. Location wise, nothing much around the area. No shops or places to get groceries. So plan before you get back to the hotel. There is a small cafe on the left has fabulous tea though (Indian style). Pool is wonderful and generally the roof top is a fun place to chill.

Granbell colombo è il più bel hotel della città in colombo , offre davvero esperienza di ospite giapponese , cibo sono davvero deliziosi , l'hotel ha la più bella piscina infinità al tetto . Questa esperienza è molto attraente . Il bar di topo è un po'colpito in fine settimana.Ma il personale del bar fornisce un servizio veloce.Anche la camera ha caratteristiche moderne.E la camera ha una scheda di bagno.E'molto bello.L'esperienza complessiva è davvero degno di soldi.Il personale è stato molto amichevole. Mihiranga dalla reception ci aiuta molto amichevole durante il nostro soggiorno e il personale del ristorante Niroshan, il kasun è molto utile. Ci ritroveremo certamente. Grazie Granbell ❤

Come pratica, di solito parlo a diversi collaboratori quando visitavo qualche posto prima di fare un vero commento per il miglioramento di quell'organizzazione. Visto tanti facciati tristi in questo luogo felice, ho pensato molto spesso se scrivere su questo o no. La cura dei clienti esterni è una buona cosa finché i clienti interni (i vostri dipendenti) si sentono anche equamente trattati. “I clienti non vengono prima. I dipendenti lo fanno. Se prendete cura dei vostri dipendenti, naturalmente si prenderanno cura dei clienti. Il vostro personale non sembra felice e come clienti possiamo sentire anche queste cose.

A lovely hotel with character and large spacious rooms. The staff are friendly and because it was raining I had dinner in the hotel one night and it was excellent. Breakfast is pretty good but not up to the same standards but if I lived in Singapore I would even go here for dinner. The prawn starter was so tasty, the bar staff were also helpful

I had an exceptional stay at ITC, made even better by the attentive room service team. A special thank you to Ashen, whose dedication and warmth truly stood out. His attention to detail and prompt responses made my stay comfortable and enjoyable. Ashen went above and beyond to ensure everything was perfect, making me feel truly valued as a guest. The level of service from him and the entire team was outstanding. Thank you, ITC, for a memorable experience. I can’t wait to return!

The staffs in hotel are extremely thoughtful and nice. The breakfast is fantastic. You can enjoy mupltile country food here. The room is very clean. The hotel is near galla face beach. very beautiful view.

Grande servizio! Bella vista (Anche se il sito di costruzione è visto molto), ma dal letto, è stato sorprendente perché potevamo vedere solo il lato blu cielo e oceano solo. Non ho chiesto torta di compleanno per mia moglie, ma quando ci siamo reclutati, ci è voluto un po'di tempo, mentre il manager sembrava un po' occupato a gestire il nostro check-in e si è ripreso a controllare qualcosa. Quando siamo andati in camera, abbiamo trovato un bel biscotti che dice ”Congratulazioni” e che è stato così toccato e bello. Anche come potevamo godere di check-out tardi, abbiamo avuto un bel riposo durante il fine settimana. Il letto è così confortevole da passare tutta la notte e la stanza era pulita e ben gestita. Ma soprattutto, niente può battere la vista bella dalla stanza. Sicuramente visitare questo hotel di nuovo.

您好！我是2024.9.24日入住的客人，在這1天的住宿時間裏，我有一段非常舒適的體驗，酒店的住宿環境非常好，如果下次來，我一定選擇中國人家酒店。 住宿環境：整個環境很温馨，很亮堂，設計風格偏中式。 是一次非常滿意的體驗，衷心祝願貴酒店生意興隆，財源廣進！紅紅火火！☺️

We stayed here for a night (spent two days) before our flight back to the U.K. after a 3 week holiday in Sri Lanka. I specifically wanted access to a hotel with a good gym and pool and good room service so that we would feel nice and fresh and relaxed before travelling home, I didn’t expect much as I have found it difficult to get this in the areas we were travelling in. The Hilton has a brilliant gym and we also had a lovely sauna/steam and jacuzzi before relaxing at the lovely outdoor pool with a smoothie. We were upgraded to one of the new rooms and it was absolutely stunning, really modern and high end and we spent most of our time in our robes and slippers watching tv. We had food and cocktails via room service, cocktails and food quality was amazing overall and staff couldn’t be more helpful. One issue was the breakfast order to the room, I ordered continental breakfast and half of it was missing when it arrived. I had to call back several times and he seemed surprised that I also wanted to fruit platter and cereals (as it said on the menu and which I had paid for). My partner had ordered eggs on toast and it came with smoked salmon too, we had to call back about this and the manager said he added it because he thought we might like it. I’m sure he was just trying to be helpful but it meant 6 or 7 phone calls back and forward and we didn’t have a very relaxing breakfast. The food itself was wonderful and the staff really do work hard and are incredibly polite. We were advised on check in there would be some renovation noise during the day which there was but it stopped exactly when they said it would and we didn’t mind this as they are clearly working hard to upgrade the hotel. We didn’t see any area that looked like it needed upgraded as we had a new room, the entrance hall/lobby is absolutely stunning. We also used their airport service and although more expensive than a local taxi, it was very convenient and professional and we were taken in a lovely new car. Overall had a fantastic stay here and would 100% recommend.