Courtyard by Marriott Cologne

The location is not too bad. About 7-8 mins walk to the central station. The room is clean and quiet. Staff are very nice and friendly

On arrival day, we were informed of a planned electricity power outage in all the rooms for 4 hours during our stay which resulted in no lighting, WiFi or TV working. While I understand that maintenance issues are necessary in all hotels, it would have been nice if management had made a small offer of compensation such as restaurant voucher, to guests impacted by this outage, but unfortunately no such offer was made. This has somewhat spoiled the experience of what would otherwise have been a very good hotel.

I was extremely disappointed with my recent stay at this Marriott property. The housekeeping service was far below expectations—staff knocked on my door at around 8:30 AM and even attempted to enter, which I found shocking. They repeated this intrusion at 10:40 AM, despite the early hour being unreasonable for housekeeping in most hotels. Additionally, the lack of attention to cleanliness was unsatisfactory. The kettle in my room was visibly dirty, making me question whether proper housekeeping procedures were followed at all. For a reputable brand like Marriott, this level of service is unacceptable. Unfortunately, due to these issues, I cannot recommend this hotel and will not be returning.

Really good service! Receptionists were really helpful and friendly. Luggage storage was also available and easy to access! Will definitely recommend!

Toilet is small, sink is small, no slippers or accessories unless you ask reception. And there is no refrigerator in room. Besides, air conditioning is so weak. Price expensive compared to with others unless you are really prefer to stay in this brand hotel.

My favourite hotel in the whole of my Europe Trip thus far… As expected of a Marriot-branded hotel, the rooms we stayed in are spotlessly clean. Hotel provides pretty good detox water in the lobby. However though, it’s not quite conveniently located with a 10+ minutes walk from the train station (unlike what was stated in its listing) and not centrally located near cologne’s main attractions.