Utente ospite
14 agosto 2024
We booked this place for a slice of the peace and quiet life and we weren't disappointed. We had the Pinot Noir room, and the views from the room were just stunning. It was close to the pool but not so close that any noise was annoying. The room was nicely furnished and it was silent at night. The little terrace was great for enjoying a drink. Breakfast was lovely each day - mostly pastries, cheese, ham, cereals and bread, but also some amazing eggs! The pool is nice with a great view and it's a nice touch to have the inside room with the hot tub for when the clouds come down. My wife booked a massage and we also went on a tour of the wine estate with the winemaker which was booked via phone. Both were nice experiences, you just need to be organised a few days in advance. It wasn't hard to find, if you do a bit of research with Google before setting off, and the handful of restaurants in the village make it walkable to other things. HOWEVER, my wife did find the gravel tracks between the village and Quinta to be a little dark and dingy. It seems unfair to give this place a 4* review, but there is room for improvement. The staff who run and operate it are nice, and know what they are doing, but are not able to sort any problems, you have to scan a QR code on the desk in the communal area to speak to someone. Do not expect any "service" here - it's not a B&B with a host. The information provided in the room was scant and didn't cover the basics, let alone other useful information. Plus there are maintenance issues; the TV didn't work in our room the whole time, despite us reporting this twice, there were also damp patches on the walls which had been painted over (badly). Things are starting to be in need of repair. But ultimately these things did not spoil the peace and tranquility and we had a great time.
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