Hotel in zona Lee Harvard Shopping Center, Cleveland

L'hotel è in media, la prima camera ha bruciato il riscaldamento e si è visto che non è stato riparato nemmeno recuperato. Prima di quel tempo, non si risolvo senza un premio come in molti hotel. Bagno in condizioni sfavorevoli . In linea di principio, per una o due notti sarà buono per questo prezzo. Nel riposo per comprare una bevanda o qualsiasi altra cosa solo in contanti .

Cleveland, una bella città vicino ai cinque laghi, ha visto inaspettatamente molti topi nell'anno di autunno. L'hotel è molto grande, molto pulito. La colazione è la colazione standard americana.

Grande posizione per andare a un gioco Cavs. Grande e confortevole.. Fair breakfast. Io resterò di nuovo.. !

L'ambiente e il servizio sono buoni, il prezzo è un po' costoso per il viaggio d'affari.

La posizione dell'hotel è buona. La hall è stupenda. Ma la vista della camera non è buona 👎 l'hotel nel centro di Cleveland è davvero in fondo. Rispetto ad altre case, la reception non è abbastanza generosa, anche la bottiglia d'acqua costa $4 a bottiglia. I servizi in camera sono moderni.

I have been staying here for months, and this is hands down the WORST hotel chain in North America; honestly, I would expect better service at a Motel 6. If you are heading into town, I would recommend The Crown Plaza; it’s cheaper and much nicer; the amenities are 1000X nicer, they have hot food, and the staff is not RUDE, LAZY, or STUPID; heck you can go down the road five minutes and stay at The Best Western Plus for $50 a night and have much better amenities and a well-trained staff. It really shows what larger chains offers when it comes to Human Resources and Training Programs, and their parent company is heading into bankruptcy; hence why their prices are too high. I have several hundred hotels stays under my belt, and a hotel lobby should be welcoming and inviting, this one looks like a large storage closet/abandoned building/war bunker. They have stacked up furniture everywhere, garbage/empty boxes all over the place, and 10+ signs saying no guest access. Then when you get into the staff, it gets WORSE, much WORSE. Carla, The President/CEO of Sonesta Hotels (in her mind), has absolutely no business being in Guest Services, and you have to deal with her STUPIDITY, RUDENESS, and LAZINESS 80% of the mornings here; and talk about getting your day off to a HORRIBLE start; and it’s a race situation since I am white. If you need to get anything complete and she is working, your best bet is to wait till she leaves for the day or find a work around. She will literally talk in circles and confuse you, just so she can avoid doing any type of labor (she actually steals your intelligence and drive), she gets ANGRY when she has to get off her chair; grant it, she is normally sleeping in that chair, hiding behind a sign; hence why I was order not to use the dinning-room/war bunker entrance for coffee, and instead have to walk all the way around the building in the cold (she can’t hear me come in when I use the dining room entrance). I had an employee STEAL a package delivery, and then I got stuck working with the WORSE management team in the world. I was accused 6 different times of running a scam for $48; Please, I make 5x that in the amount of time it took to correct the PETTY THEFT. Santo demanded proof the package was delivered, which I supplied immediately, then 3 messages at the Front Desk and 1 phone call later zero response, I finally called corporate, sure enough, Santo calls the next morning ANGRY because I call corporate. When I first got here two months ago, I stayed right next to the noisy highway that pours pollution out, can’t be healthy, so I moved to the other side of the property, when I checked in the first time, I was given one key, on the second one, I was given two keys by Elissa. With the known THEFT problem here, I was straightening up for the 3rd time, since housekeeping was a no-show/no-call for two appointments earlier that week, and realized, I better grab that second room key before housekeeping STEALS it, low

Un hotel automobilistico più economico, un buon servizio, le cose sono più vecchie, vicino all'aeroporto, e sono rimasti per una notte.In passato, ho detto che non ho ricevuto il prezzo di Trip.com e ho rubato la mia carta ancora una volta. Ci sono grandi stronzate su entrambi i lati della strada. Non ho prestato attenzione a guidare la notte, ho guardato una strada.

La stanza non è pulita, c'è un supermercato, un ristorante vicino, vicino all'aeroporto, una buona scelta di alloggio