Recensioni su Sonesta ES Suites Cleveland Airport

Nice safe and quiet

It was a pretty cool first experience and I enjoyed it. I was able to cook and watch the football game.

Old property with very limited service. Rooms are old and it shows it. They offer pull out bed with out any linens and dish’s are dirty in the dish washer. All around not so great to stay.

The room itself was not too bad just outdated. The bathroom seems outdated and a bit dirty. Check in was at 3 but they didn’t have a room ready until 3:20pm. Hard to walk outside because the weather was so cold below 10 degrees. Majority of the time I watched tv and went to bed. The light in the bathroom if you leave it on too long the fire alarm would go off scared me.

This was a very clean and nice property.

Property can be better

Everything missing in the room and was dirty

We booked a king room with pull out sofa for 4 adults. We got to our room and there were no linens for the sofa. We called down to the front desk and were told that we had to come to get the sheets. They never said anything even though they knew we had 4. They refused to give any pillows for the sofa bed though. They said we were only allowed to have the amount of pillows that already came with the room for the king bed. The carpets were dirty and they no longer provide any airport shuttle or breakfast. I was disappointed because in the past Sonesta was such a wonderful place to stay but this was completely different now.

This is my go to destination when I visit Cleveland. I’ve always had a wonderful stay, property is clean, quiet, and the staff is friendly.

Room was spacious and had a full kitchen. We were only here one night in town for a browns game. Would stay again

Carpet was filthy with stains. Table on wheels very sticky' gross. No caffienated coffee but a coffee maker. Door scuffed and didnt close properly. Have stayed here and in Westlake before..No issues..very clean and pleasant. Seems not the same oversight and cleaning. This rug may need replacement.

Was a bit on old side. Looked like the room hadn't been updated since the early 90’s

Service was excellent and very helpful — nice big clean room

Close to IX center. Took out your trash. room not cleaned while staying there. No breakfast. If wanted clean towels must take dirty to desk to get clean towels.