Scopri il tuo soggiorno a Mason

First time at Springhill Suites in Mason. Beautiful new hotel with spacious suites. Only issue, a minor, was that the TV did not work when I arrived to my room. A call to the front desk and Isaiah quickly arrived and fixed the problem. Another shout out to both Ginny (breakfast person) and Keara (front desk). Ginny did a super job setting up and maintaining the breakfast food so there was plenty. Also, her smiling disposition made starting the work day easier. Keara friendly voice and clear effort to ensure my stay was comfortable was welcoming. Definitely recommend this hotel. BTW the Springhill Suites shares the building with Townplace Suites, so a reservation at either will yield the same excellent staff to help you.

This property should be much higher ranked than it is. The location is excellent, if visiting Kings Island. No charge for parking. Staff was incredible, very helpful and welcoming Breakfast was very good and it was different for each morning...we enjoyed having fresh waffles. Coffee shod be made available all day however Rooms were immaculate. Very well appointed with all the amenities and equipment you could want. A family of 4 staying at the hotel can easily have groceries put away and make home cooked meals with everything that is included in the rooms Bathroom was clean and has soap, shampoo and conditioner on the wall for use. Good quality towels. Excellent water pressure and good hot water in the shower Pool was clean and laundry room had good equipment We would certainly stay here again

This hotel is located just off I-71 and is very convenient to Kings Island (five minute drive; not terribly practical for walking). The front desk staff and breakfast staff were friendly and very accommodating. Kudos to the breakfast staff for not rushing guests when thing were busy at the tail end of the breakfast (10 a.m.) and even went over and above to talk to each guest to advise them it was last call. On the downside, per a sign in the bathroom, housekeeping is only offered every other day and not daily, which is part of the reason that I provided a score of four circles and not five. The rooms are clean and comfortable, with excellent HVAC (and I appreciate the user-friendly thermostat) but are a little tired and contain some oddities. There was a foot or more of space between each bed and the nightstand between them -- okay for me and my long arms (just odd), but some will find this inconvenient. The space between the one bed and the bathroom wall was extensive (odd) and a waste of space. The bathroom was clean and in good condition, except that the tub drained very slowly and water backed up during a shower. Also of note, the bottom of the tub isn't flat (slants up to both sides) -- this may be a problem for older guests who don't always have good footing in tubs (note that it's not slippery though). The inside of the bathroom door had a giant (covered the vast majority of the door) white sticker that was faded and appeared to once have some quirky, irreverent Hampton Inn message. I'm not sure what this oddity's purpose was or what it may have been covering. The design of the room is an older Hampton style that has the desk and closet done in dark wood against the outside wall. The window blind in the room was good at blocking out light, but unfortunately, a sizeable gap allowed the morning sun in to wake me up earlier than planned.

Everything about this place was 100% on point. The room was so clean and comfy. The clerk was amazingly friendly and professional.

La buona permanenza lo farà di nuovo.Camere pulite, personale bello. Piscina era pulita

Tutto è stato fantastico onestamente. L'acqua è estremamente calda, così calda che mi sono bruciato con ustioni di secondo grado. A parte questo, il soggiorno è stato fantastico.

L'hotel è finito per arrivare in hotel lungo la strada e per essere completamente disgustato. Il manager, Amanda, e il giovane del desk (senza di avere il suo nome) erano molto simpatici, ma non potevano aiutarci a uscire per quella notte, ma ci hanno prenotato per la notte successiva. Quando uscimmo, prendevano il mio nome e numero, se qualcosa si aprisse quella notte. Non so se hanno tirato qualche magia o se sono davvero fortunato, ma entro mezz'ora ho ricevuto una chiamata che avevano una stanza per noi! L'hotel era pulito, tranquillo, confortevole e il personale si è spostato sopra e oltre per noi. Infine, questo hotel è solo un po' più prezioso di quello che è in tutto il percorso e ben valgono i soldi.