Scopri il tuo soggiorno a Goulds

Adoro questo hotel, un servizio clienti molto curato e in più si arrotondano un sacco di cose i bei ristoranti del centro commerciale non è lontano. L'area della piscina è la migliore?

I paid too much, for the little I got. I wish I would have read the reviews first. This place is NOT wheelchair accessible. The doors are not automatic, it was like trying to get out of a rat trap, with that wheelchair. If you are like me traveling with your love ones that is in a wheelchair or trying to pass those doors with a stroller. You are going to have a problem and will need help. The one star 🌟 was given for the person that checked me in. After that everything went downhill. Once I got upstairs the air freshener was the first thing I smelled, but it was no match for the ********* smell in the hallway. I rather smell wet carpet, then to smell that nasty *********. I called and asked if smoking ********* was allowed, because this is supposed to be a non-smoking hotel! No, I was told, there is no smoking allowed. Thank God the smell was not in the room. But that wasn't the only thing that was not in the room. There was no silverware or plastic ware. I had to go to the front desk and beg for a plastic spoon to feed my mom. There is a stovetop, but there's no pots or pans. There was no paper towel. These are the things I look for inside an extended stay hotel! The room is stocked with only 2 towels and 2 wash cloth. That next day, after I bathed and bathed my mom, I realized I needed one more bath towel. The house cleaner was right outside my door. When I asked for a towel. She said ” No”. I had to go downstairs. When I asked the lady at the desk, she told me there was no towels available, come back in an hour. And bring the dirty towel too! She yelled, as I was walking away. Let me say it again, this place is not wheelchair accessible. The bed, I mean the mattress on the spring table, stands about 3 feet off the floor. With the grace of God, I was able to put my mother, that stands 4 feet and 11 in. into bed. This was not an easy task because she needs complete assistance. One good thing about the bed, was that it moved, so I was able to move it around the room to better care for my mom. And the rest for furniture moves too. I could have easily turn on some music and played musical chair. I am confused on how this hotel is 3-stars. But I guess to each is own. You see I am really a 5-star kinda girl. but I was being cheap, and that is what I get. You get what you pay for. Like my friend always say, ” and what have you learned? ” I learn to NEVER use this hotel, again. And to tell ALL my family and friends to save their money and not use this hotel. And I learn to spend a little more time and read the reviews. I've learned to spend a little more money and get the service I expect. COMPFORT.

This was the third or fourth stay at this hotel, and for good reason. We came to Miami for a surgical appointment and we stayed at this hotel again because our stay here earlier this year was a very enjoyable experience. This time was no different and it started even before we arrived. I messaged ahead of our arrival and requested a ground floor room because my wife was to have the surgery (which, btw, was successful) and we needed an accessible room. The responding representative (Dan or James?) was most helpful and he agreed to reserve a room for us, and when we arrived we headed straight for that room. Things went simply well with our stay from there onward, from 7 through 15 Sept. Generally, the staff were all very pleasant and helpful, assisting us whenever we needed something during our time there, particularly the front desk staff. We noted that all this happened during a fairly difficult time for hotel staff generally because of reported labour/industrial issues at major hotel chains across the USA. In short, we were impressed with the professionalism (and if my wife says it, that's saying a lot!) and we can only encourage the staff to please continue with this attitude and approach; it will keep guests coming to this hotel for a very long time. Thanks and Kudos to you all!

Questo hotel di qualità è una grande alternativa agli hotel costosi (resort-payment). Ho soggiornato qui due volte mentre facevo affari personali a Miami Beach e non ho abbastanza tempo o inclinazione per pagare le strutture che non uso. Anche se è a mezz'ora di distanza da Miami Beach, questo posto è facilmente accessibile e il traffico è gestibile in certi momenti di giorno. Bella zona residenziale che mi sentivo sicuro di correre la mattina. Vicino a molti ristoranti familiari & The Falls Mall che ha un Apple Store. Aggiornato camere pulite e spaziose. Camere molto confortevoli Queen letti. Bella piscina e patio, parcheggio gratuito e gratis, colazione. Ben gestito, struttura familiare. L’anno scorso ho parlato con il proprietario e lei ha detto che la sua famiglia era proprietaria e che la aveva gestita per 40 anni.Io e mio fratello condividemmo una stanza e entrambi convenemmo che il posto è semplicemente piacevole e rilassante. Mi piace stare sulla spiaggia, ma quando non ho tempo per farlo, questo posto è la mia alternativa.

Vorrei che avremmo trovato prima un hotel eccellente!!! Lo consiglio vivamente!! Le persone erano così gentili e cordiali, il servizio era eccellente, le camere erano fantastiche soprattutto con un piccolo angolo cottura con tutto ciò che si poteva pensare di usare!!! Il prezzo era fantastico!!! Sicuramente da tenere in considerazione per viaggi futuri!!!

Ci sono un po'di aria intorno, ma è conveniente prendere un autobus. La stanza è pulita. La toilette è un piatto, non un fiore. La stanza ha frigorifero e microonde. Il calore può essere regolato con una semplice colazione americana, il personale è amichevole.