Scopri il tuo soggiorno a Cheshire County

Questo è un bel hotel in una posizione sorprendente che non romperà la banca. Che piccolo hotel sorprendentemente affascinante! Anche se questo hotel è sorprendente, il suo valore è nel suo personale. Eravamo in città per un funerale, e la gentilezza e la cura che ci erano state trattate era sopra e oltre la norma! Da la giornata contro la signora, la bella signora Bonnie al duro manager Michael, andavano davvero sopra un altro per ospitare. Hanno persino fatto questo per mettere mia figlia (che è entrata da un altro paese dove è studentessa) e la fidanzata (che non vede mentre è a scuola) in una bella stanza con una vista sorprendente. Concluderò con loro senza parole per esprimere la mia gratitudine per aver reso una situazione orribile quanto più piacevole possibile.

A reservation was made for my Father In Law and Mother In Law, earlier in the year, to attend a wedding in Keene, NH. The reservation was for the Best Western Plus, 401 Winchester Street, Keene, NH 03431, for a handicap room, as my Father in Law is in a wheelchair ad was in need of a roll-in shower and handicap-width doors. My Sister-in-law called 2 weeks prior to reservation date to confirm this roll-in shower in the handicap room. My Father in Law and Mother-in-Law were given room. The room did NOT have a wheelchair width door to enter the room. It also had NO roll-in shower, as requested in the original reservation AND confirmed 2 weeks out. I went to the front desk to inquire about the room assignment. I was told that all roll-in rooms had been assigned long before the reservation was made, that the handicap rooms had NO roll-in showers. I expressed that this went against what had been reserved many months ago, and I was told that when the manager was in the hotel the next day, the dispute would be made “right”. This never happened (the stay was two nights). When I checked out for my Father-In-Law and Mother-In-Law, no accommodation had been made on the bill for this less than adequate room. I was told by the person on front desk that this was not something would happen.

We are Parents of a local college student. One of the breakfast items offered was gluten free/peanut free blueberry muffins for my food allergies. THANK YOU! The pool is clean and pleasant - but a bit cold - both the air and the water. The room was clean and the beds were comfortable. We like that the sink is not in the same room as the toilet and the shower; more practical. The tub has the zip line (drying line) across the top to hang out wet bathing suits. The gentleman that checked us in was very courteous and friendly. We are practical travelers on a budget. We look for cleanliness, quiet, basic comfort, courtesy and a practical meal.

All'inizio mi ha controllato in una stanza estremamente sporca, sembrava che qualcuno fosse rimasto in quella stanza.