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The event Staff, notably Kimberly Ann and Leo are _extremely_ kind and helpful. Kimberly Ann is the definition of aplomb, and if you're planning a wedding or other event, you can count on excellent food and extremely kind attention at every step of the way, from layouts to vendor coordination, to menu planning -- the whole shebang. The Kitchen was very thoughtful and accommodating with regards to various dietary requests, especially for the GF and Vegan contingent at our wedding. The environment and ambiance were great too, but really, the food was the star of the show. The only issue we had was that we were relatively sure we had asked for leftovers from all the buffet items to be sent up to our room, which didn't happen, but when asked about food, the team was happy to send up a lobster salad and Charcuterie plate which made for excellent 2:30 AM fare for the happy couple who, like all the rest, barely got to eat at our own wedding. Absolutely everyone who attended and stayed on premises was overjoyed with the rooms and service. I wish they offered something in between the included breakfast and the 4 course prefixe brunch, but man, it was in fact delicious.

Hotel MTK is the reimagination of the old 1960s Holiday Inn Mt. Kisco. I stayed at this property a few years ago when it was still a Holiday Inn, and it was shabby, worn, dingy and old. When I had to return to the area I was glad to see it reborn as a Tapestry Collection property by Hilton. I am a Hilton Honors member, and typically chose a Hilton property whenever I can. Well, MTK has a long long way to go. The hotel was not much changed from my 2020 Holiday Inn visit. Everything about this property is run down and worn. The mattress was creaky and lumpy with broken springs. The outlets on the base of the table lamps did not work. The dresser drawers were off their track and did not close properly. Paint was peeling from the door frames. The hook on the back of the bathroom door was installed upside down AND falling off. The carpet was frayed and stained. The shower curtain rod was loose from the wall. The toiletries were from three different mis-matched brands, and two of the items (the conditioner and the lotion) had already been open and half used. There were month old paper notices about changes to breakfast hours the next morning (a month previously) scotch taped to the stairwell door. The parking lot was filthy with cigarette butts and scattered trash. I am surprised that Hilton has allowed the Tapestry Collection brand to be applied to this property when there are clearly many many months of renovation and upgrades required to achieve even a minimal Tapestry standard. I understand that a lot of these problems were inherited from the previous days of a failing Holiday Inn, but I didn't inherit a discount - more than $200/night at an off-peak time. Sadly, there are very few choices in Northern Westchester. I responded to a request for feedback, and I gave very honest feedback. I even offered to share pictures. The survey asked if I wanted to be contacted by the property and I answered ”yes.” To date, I have received no contact. It was Christmas, and fortunately we spent most of our time with family at their home, and only had to return to the hotel at night. This was a shocking disappointment for a Hilton Tapestry Collection property.

Glad they started serving hot breakfast, wish they had more options though ! I normally never have issues with hotel but this time I had a crazy person following me and my son and he made my stay very uncomfortable he was even arrested the next day grateful for that but still ruined my stay !! Just be aware of your surroundings cause it's a very secluded location ! Pool is nice and cold lol not heated opens later in the day never Early.

Mio marito e io siamo rimasti una notte. La stanza era eccellente - recentemente ristrutturata, brillante nuova e pulita. Molto comoda letto. Una difetta di progettazione: la camera del re con divano (avevamo il numero 337) aveva la TV installata fuori da un lato del letto, quindi solo una persona nel letto poteva guardarla, guardando lateralmente. La TV era sbloccata in modo che non potesse essere spostata. Perciò, forse, vorreste prenotare un altro tipo di camera, e credo che sia colpa mia non notare che il colazione non è stato incluso - il cameriere di fronte ha detto che questa è la politica di tutti i corteggi. Non sarebbe stato male se il ristorante sul posto fosse stato moderatamente costoso - ma era $15 per due uova! Se avessimo mangiato lì, sarebbe probabilmente costato $50+ per colazione una volta aggiunto il caffè - forse ok per un conto di spese aziendali, ma non per i mortali ordinari. Fortunatamente, c'è un Bagel Emporium a un chilometro di distanza che serve due uova su un bagel per $4, sicuramente vale la pena il viaggio extra.

L'hotel era pulito e il personale era molto amichevole e utile.

C'è questo ragazzo lì. (Non il manager) È il volto e la gioia dell'hotel. Molto utile e premuroso. Grazie a lui, ci resto ogni volta che vengo a New York.