Scopri il tuo soggiorno a Broussard

I will try to be as unbiased as possible. It was only 5 days ago that I was in a newly constructed Residence Inn in a major city. Overall, Residence Inn Lafayette Airport was a really good stay. Pros: This place is extremely clean. The cleaning staff goes out of their way to make sure this place is clean from top to bottom. It has that fresh, clean aroma all throughout the property. The entire room was spotless upon arrival. Additionally, the front desk staff were extremely helpful and accommodating. They are very quick to respond to messages sent via the chat function in the Bonvoy app. I regret not getting the name of the agent that checked us in, but she was extremely helpful in suggesting local cuisine. Feezo's is now my new favorite restaurant for chargrilled oysters. Cons: The rooms are really dated and shows plenty of wear and tear. More specifically, the mattress was in pretty bad shape. It had hills and valleys from head to toe and was NOT comfortable. I'm almost certain it's an original mattress from the opening of the property. Same goes for the couch. It was NOT comfortable at all. The pillows and cushions were in very bad shape. Mind you, these items were very clean, but old and worn out. The tv's are also dated. They are really small, probably Gen1 plasma, 24 inches. The channel lineup was impressive, however. I haven't seen that many channels in a hotel in a while. In conclusion, it was a good stay. I was more impressed with the cleanliness than the actual room. Breakfast was ok... food was good, but there was no cheese at all. I haven't decided if I will stay here again in the future as I am accustomed to a more updated hotel atmosphere.

I read many reviews before choosing a monthly hotel stay for my husband's job. I saw negative and positive but appears most of the negative reviews were before new management. That being said, I'm so glad I gave this hotel a chance. Everything was clean and in working order. The staff have been very accommodating and have made my stay very enjoyable. Carlette checked me in and had a problem with my registration. She gave me my key and allowed me to get settled in while she got everything straight. She then called and we got checked in. The following week, Alannah and Jenny Trosclair were ever so helpful getting me receipts to turn into for reimbursement for work. They were super helpful and kind when there was an issue with my credit card. They eased my mind and anxiety and told me to come take care of it the next morning. Ever staff member has been friendly, respectful, and willingly go above and beyond to make their guests happy. I'm sure some take advantage of this type of hospitality and shame on them. That's the type that writes ugly reviews. The price is very very reasonable. Housekeeping is only once every 14 days when it's a month or longer stay. This is fine by me because I don't require daily cleaning and prefer my privacy. However, for a small $10 fee, you can get full service housekeeping in between. I feel that's a fair price. In addition, if you need extra soap, toilet paper, etc. You ask and shall receive. I brought my own, btw. Once every 5 or 6 days, I place my towels and rags in a bag outside my door and housekeeping washes and returns them. The grab and go breakfast isn't available because of Covid! Likewise, the kitchen isn't stocked BUT I was asked at check-in if I needed pots, pans, utensils, etc. I declined because after reading reviews, I brought my own. Just saying, those things ARE AVAILABLE! As far as safety, I am completely comfortable staying here. I see people walking their pets, smoking cigarettes, and things of that sort outside, but no illegal or noisy people loitering in the parking lot. My bed is comfy and clean linens and covers. I wish there were more pillows (lol)! I feel that I'm receiving more than what's expected for the price I'm paying. Some people gave negative reviews but this is more of a studio living type place than a full service hotel. If that's the service you're expecting, then go pay the $150/night rates somewhere else. Overall, very satisfied and definitely will book again! (I've included pics of our room.... Note: this is the deluxe king suite. Other king suites won't include the living area on other side of half wall and from previous stays, the kitchen counter isn't as big)!

Questo è un posto meraviglioso per qualsiasi destinazione che si desidera andare a Lafayette, tutto è giusto. L'unico motivo per cui non avere una perfetta 10 in tutte le categorie è dovuto alle restrizioni Covid. È ora di passare oltre questo e cercare di tornare a un certo grado di normale, cioè: la custodia giornaliera, un buon colazione, ecc. Ci è stato detto che la proprietà era in linea per un po 'di rimodellamento/aggiornamento. Questo servirà a rinfrescare le cose. Buon soggiorno, grazie al personale.