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4.3/5
Eccellente
UUtente ospiteDopo avermi chiesto di prendere il caffè e mi è stato detto che non c'è nessuno nel lobby che hai il caffè nella tua stanza. Abbiamo viaggiato in tutto il paese 2 volte in un mese e ogni hotel ha un caffè o una macchina espressa in ogni lobby che compiace l'ospite. Poi, quando sono arrivato in camera nostra, ho bisogno di un bagno caldo dopo tutto questo viaggio, ma purtroppo il fermo nel tubo è rotto e non si può fare un bagno a meno che non si sia un toddler o più piccolo perché il tubo è così piccolo. Dopo il mio “doccia” volevo una bevanda fredda ma non riuscivo a trovare una macchina per il ghiaccio e nessun segno mi indicava in direzione così ho dovuto tornare nella mia stanza chiamare il desk front per scoprire che è situato tutto il modo alla fine di una pista (non vicino agli ascensori dove è conveniente per l'ospite) è tornato nella mia stanza per trovare un molo sul ghiaccio perché la macchina del ghiaccio non è stata pulita presumo per diversi mesi....disgustoso!!!! Sono solo un paio d'ore in questo hotel. Sembra un richiamo al servizio sanitario domani, perché la risposta dei ragazzi al dipartimento frontale era ”ewwwww”. Non venire a questo hotel è malato!
We stayed here one night and it's okay. First, it was clean. That's always the most important thing to me. The beds were pretty comfortable. The suite had enough room for us to spread out. We even got food from the Mexican place next door and had plenty of space and table area to eat in the room. We were exhausted from the drive and just didn't feel like eating at the actual restaurant. The three things that knocked the rating the most were the window, the desk partition, and the bathroom door. The desk partition was loose, I suppose so someone had shoved a piece of cardboard in the track to keep it from moving. However, it just rattled every time someone walked past it. So that was a little annoying, but nothing major. The next thing is the bathroom door. There is nothing physically wrong with it, but the design isn't great. It is frosted glass which looks fantastic. However, when you are up early for showers and everyone else is sleeping, it does nothing to block the light. Unfortunately, it is right across from the beds so once one of us was up, the rest of us in the beds were up. Our son stayed happily asleep on the pull out couch. Again, structurally, the door worked fine and it was aesthetically nice, but not a great choice. The worst thing was the window. It wasn't latched all the way and the locking mechanism was bent so there was no way for it to be latched all the way. So it was letting in cold air and noise from sirens going by all night, which wasn't pleasant. We did tell the desk representative when we checked out, just in case they didn't know about the above. Make sure to check for the sheet for the pull out if you are going to use it and check the number of towels because we didn't have the sheet or enough towels for 4 people. We just went to the desk and they got them for us, but just a heads up. I probably would give this 3.5 stars if I could do halfs on here, but I can't.
CChancyHVery nice hotel. It was very clean. Beds were very comfortable. Great location with many restaurants nearby. Some of the restaurants are within walking distance. Wi-Fi worked well. Breakfast was very good. Good variety: Eggs, Sausage, Hash Browns, Waffles and fresh yogurt machine (Fresh Fruit topping available for both). The breakfast attendant was very friendly. He kept the area very clean and made sure everything was constantly replenished. I would highly recommend this hotel to anyone in the Columbia area. Great stay. Great Price.
MMike CI have been registered here at the Keen St Staybridge Suite since December 12th, 2023. My stay will take me through March 15th, 2024. I have enjoyed the hot breakfast meals offered every day, as well as the social meals from Monday through Wednesday evenings. It has been and continues to be pleasant to enter act with the Staybridge Suite personnel. They seem to go out of their way to do whatever necessary to make my stay as pleasant as possible. I would say without a doubt, I have witnessed first-hand how the Team goes to great lengths to assist me with any and all my needs with regard to my experience while here. This is why I feel compelled to add light to what I experienced by another guest just this morning. This guest is also a loner term guest, and over the weeks I have come to classify this particular guest as nothing more than a user and natural complainer. This morning for instance I overheard her complaining the Rasin bread was too stale and that someone should be reprimanded for allowing stale bread to be left out for guests. I also noted that she had her dish piled high and enjoying exactly what she was complaining about. I have also noticed the efforts expelled by this Hotel's staff to make the presentation of the offered meals as enticing as possible. While the guest who was complaining to the Hotel manager, the manager walked over and removed the so-called stale bread from the bread box and drop it into the trash can. To be sure, there was absolutely nothing wrong that bread as I had a piece of it on my plate, and I ate it right down. I highly suggest that should a traveler find the need for a GREAT HOTEL to stay at, their first choice should definitely be the STAYBRIGE SUITE HOTEL located just off Keene St, in Columbia, Mo. It would be to their benefit to experience the finest service I have had the pleasure to experience, from the clean rooms, full Gym, swimming pool right through housekeeping and dedicated cleaning staff and many amenities the facility has to offer. Should someone find the need of a great hotel experience in the Columbia, Mo. area, I highly recommend they consider the Staybridge Suite just off Keens St.
I booked this room for a getaway with my boyfriend Feb 17-18. Was excited about the whirlpool suite. Walked in, there was hair in the bathroom & in the microwave. The whirlpool looked a bit unappealing but was happy to use after cleaning it (and happy it was actually the room we booked online). We asked front desk for cleaning supplies (understood they wouldn’t give us any) & ended up going to the gas station for lysol spray. After mentioning the things in the room, the front desk staff (FERNANDO + other) offered to switch us to a different room. We went to check it out (room 204) & the whirlpool looked a bit dirty so we elected to keep the room we originally had. Aside from that ordeal, the front desk said our fire alarm went off, but we were watching Netflix & relaxing while the front desk staff then Fire Department knocked on our door. We offered for them to come in & both elected not to. We then went downstairs & told the front desk staff (around 1-2am) that we weren’t smoking. FERNANDO told us that we absolutely were smoking (that’s the only way the alarm would go off) & that he would charge my card & that he could kick us out. He was very rude to us & visibly flustered. Not an ounce of customer service. Was angry with us from the moment he saw us. He stated if housekeeping found anything, he would charge the card (illegally) - WHICH HE DID, keep reading. We went upstairs to try to enjoy the rest of our night but it was already completely ruined. The next morning I heard the alarm (the one in the hall that alerts the front desk what room it is). About 30 minutes after, maintenance calls our room. They told us the alarm alerted them (once again) that it was our room. I told them to come in & left the door cracked until they arrived. They both verified it was no smoking-tall Black (male maintenance guy + white housekeeper) we were sleeping anyways. We then hurried to gather our things so we could leave. At checkout, we notified day staff of our problems, who verified “Hector” (a part of night staff) does not have great customer service. They apologized, however FERNANDO went ahead & put that smoking fee charge on my card before we even checked out for the morning (ILLEGALLY)! The manager (white blonde lady) + front staff (Scott I believe) took the charge or charges off. Had I not mentioned it, the charge or charges would’ve still been on my card (illegally). I was very let down by that. This is completely unacceptable all around & not once were we rude, even made sure the room was cleaned to avoid further malicious (illegal) charges. We did not get offered any type of compensation, only apologies. Room 303 is where we stayed. We truly did go there just to have a good get away in Columbia. I’m 26 & travel all the time, as well as have manners + respect for spaces especially ones I spend money to rent. My boyfriend is 30. I'm not sure if staff thought we were kids, incompetent or what.
We went for dinner the first night and received excellent service. Diana heard my husband and me saying we should have added fries. She said she’d let the kitchen know for us. The next morning, I received a delicious breakfast and fast service from the staff. Everyone was very polite and friendly.
The hotel was super clean, staff was fantastic, smelled fresh and, location, though noisy was central. Check in was quick and cost included a waffle breakfast. Unlike other less expensive hotels, the clientele was regular friendly folks. I have stayed at some where the guests gave me the heebie jeebies and you wonder how many felony there are currently registered Highly highly recommend
RRightRoundAll'inizio ero nervoso, ma amico, queste persone sono state gentili. Era ben pulito. Antiquato, ma pulito. Avevo il K Ste ed era molto spazioso con molti posti a sedere e un tavolo per un piccolo gruppo di viaggiatori. La cosa che mi è piaciuta di più di questo motel è stata la pressione dell'acqua!! Non c'è niente di più importante della pressione dell'acqua! :) La migliore doccia in viaggio che abbia mai avuto. Quindi questo posto merita 5 stelle da parte mia perché mantengono un ambiente sicuro e pulito per i viaggiatori. Cosa chiediamo di più!? ;)
UUtente ospiteOverall it was a good place to stay with the amenities of the kitchen and two full size beds. But I chose a non smoking room. Which really didnt matter cause someone down the hall was smoking ****. which made the hole place smell horrible and was hard to stay in the room.
UUtente ospiteLa mia auto è rotta, quindi ho prenotato una stanza re per due notti. L'hotel è proprio fuori I-70 e era il prefetto per dove la mia auto era in esecuzione, quindi la posizione era piuttosto buona. Ci erano pochi ristoranti e negozi vicino, ma potrebbe essere rumoroso a volte. Sono stato deluso dal servizio, perché la prima cosa che hanno chiesto era di $20 depositi e poi sono stato accusato di fumare nella mia stanza quando sono non fumatore. Il desk ha offerto pulite tovalette/pochi servizi se necessario.È un buon posto se stai cercando un letto e un bagno per la notte, ma per le famiglie che cercano di più non mi consiglierei.
Stoney Creek Hotel Columbia, Red Roof Inn Columbia, MO, Voco the Tiger Hotel, Columbia e MO sono dotati di piscine. Soggiorna in uno di questi hotel per goderti la piscina!
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