Super 8 by Wyndham Columbia Clark Lane

When I was arrive, I’ll see the front desk guys. They explain to another older lady very nicely and after I am checking, they show me correct direction to the room. Staff is very friendly and the property is renovated nicely new furniture bed it’s awesome.

I will never stay at this property again….cheaper is not always better….we had 2 rooms on separate floors…..they both was dirty…..the first night we found bed bugs & roaches in one of the rooms & the other one was freezing cold…..so we checked out of one room the first night…..the second night we found bed bugs in the room that was freezing cold…..should’ve checked out of both rooms the first night….but will never stay at this property again

Nicely remodel Super8. Very clean. Extremely friendly and helpful staff. Bargain for the price.

Started with no elevator, carry luggage upstairs. Tv was not working so I went to call the office. Phone won’t work, staff said it’s not the TV it’s a channel.. told me I could call the station myself? Tried to take a shower little bit of water trickles out very difficult to rent so your hair. Down in the teens overnight had no blanket just a sheet and a lightweight bedspread, cover thinner than the sheet. The sidewalk was salted but not the parking lot. I’ll just walking 5 feet into the parking lot. I went in asking for a place to sit till I could thaw a little bit.. the man at the desk went and pulled up to the sidewalk. Which was very kind. But then I could not walk around it to get in, so I called in on the passenger side and went over the consul to be able to drive away, I will not be back, oh and another customer was looking for a soda machine. All they had was one Mountain Dew behind the counter. I know it’s an old building, but that was just ridiculous.

They are very rude and don’t care about your stay. They will steal your money. Would not recommend

Check in was quick and smooth. Mattress on one of the two beds was horrible. Too tired to even complain. Keys reset after first night so had to get new ones next day. Had a sick family member in the hospital and sister couldn’t get her key reset when she went because it wasn’t the license of person who checked in. We were on shifts staying with dad at hospital so she had to drive back and have me go to get her a key. Just inconvenient for her to even be able to rest. Will book somewhere else next trip.

Downstairs bathroom filthy. No blankets on the beds. Cigarette burn on the toilet seat. No breakfast even though its advertised the is one. Charged $20 for third person in the room. Front desk staff standoffish and not friendly at all.

Poor quality and ******* advertises that breakfast will be served. Upon arrival there was a note at front desk saying that no breakfast would be served. I was completely uncomfortable and left within an hour and a half of being there to check into the Best Western Plus that was 3 blocks away

Desk chair was missing a wheel so if you sit down it would tip. Could not get water to turrn on to take a shower. Ask for a discount at checkout but was told there was no manager there.