UUtente ospiteIn this hotel, there is no hygiene whatsoever. The restaurant is a complete disgrace, cleanliness is nonexistent—kitchen appliances, coffee machines, tableware, tables, ceiling lights, floor, windows, exhaust hood! Don't you see it? Walk through your restaurant, onto the terrace! Nothing is clean or well-maintained. Now, the spa—I can't find words! Drains are unclean, paint from the ceiling above the Jacuzzi is falling into the water, your staff, when not occupied with their smartphones, never looks into the pool when small children are present. When mopping the floor, they drag dirty water into the pools! The drains in the spa area are disgusting! Calling that sunbeds in a 5-star hotel stains everywhere, unbearable. Your sun-umbrellas, disgusting! The drains of the external pools, turn them over, a complete disgrace. Your hotel has great potential, but if your employees prefer their smartphones, it can't work! This was, in any case, the worst vacation in terms of hygiene we have ever had. We didn't try much food except for boiled eggs because when a person feels disgust above all, at least our appetite disappears. As management, take 5 minutes and walk through your restaurant, look under the tables, at the ceiling, and the presentation of your entire infrastructure; you will certainly find how dirty everything is. A coffee machine in restaurants MUST be taken apart and cleaned inside and out every day! Toxic mold can quickly develop here! It just seems like you don't care at all! In any case, for us, never, never, never again
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