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We had a lovely stay here. The room and hotel were all very clean. The 2 pools were fantastic. The breakfast was great and had a decent selection to choose from. The hotel does not have a bar as advertised, it is just a small fridge with little to choose from. Hotel is a little out the way, however easy to get ubers into the centre/airport. Everything was great about our stay until our experience on the last morning with the man on the 24 hour reception at early hours of the morning. Started shouting and moaning at us for waking him up by using the phone at the reception that was provided. Spoke to us in an very unacceptable manner and was completely out of order and unhelpful. A bitter end to an otherwise lovely stay.

We booked this holiday based on the fantastic reviews, and as me and my sister never been to Albufeira before, we thought we were onto a winner. After arriving home today, I was eager to leave an honest review, and working within hospitality, there are a few points I wish to highlight, which doesn't seem to be covered by previous testimonials and quite frankly reading some of the reviews, I feel I'm writing about a different hotel visit or else my expectations are to high for a 4 star. As someone previously said ”CATFISHED” and they are not far off the mark! The Hotel/ Grounds and Apartment look so much bigger in the pictures than it actually was. The Hotel is very clean, as was the apartment but unfortunately the bed had seen its day, very uncomfortable. The staff were friendly(ish), but honestly, some looked as though they really hated their job except the bellux entertainment team, who really were fantastic and always had a smile on their faces. Breakfast was good but a bit boring after a few days seeing the same food being served day in day out! Lunch/ Dinner not so good and fairly tasteless, if I'm honest. Lastly, the location - this has bothered me the most in all the fantastic reviews I've read as no one has mentioned the location of the hotel... Run down/ Graffiti on walls, homeless people hanging around/ bins with rubbish thrown on the grounds and the smell of urine would knock you out. Absolutely shocking and disgusting and completely turned us off to ever return. Old Town was lovely but Albufeira ***** was tacky/ dirty and stank. We also visited the zoomarine which was excellent and well worth a visit. So, with that said I gave a 3 and that was really based on the cleanliness of the hotel itself/ pool and bellux entertainment otherwise I would say ”jog on” and don't get fooled like we did.

Durante la settimana di mezza settimana di ottobre, abbiamo avuto un appartamento a 2 posti letto nella nuova sezione ”Giardini” del resort Pine Cliff. L'appartamento aveva tutto quello che avevamo bisogno, era davvero moderno, grande posizione vicino alla piscina e non troppo lontano da camminare verso la zona principale del resort, e la custodia di casa ogni giorno era fantastica. La piscina in questa zona era troppo fredda, ma era più come un bagno di ghiaccio. L'intero ristorante è tenuto molto pulito e ha alcune incredibili viste sulle roccia e sulla costa. Ha un lusso La maggior parte delle persone che si sentono come la ricezione delle suite oceaniche e il bar champagne, il principale negativo per noi è che il resort paga chiaramente (supercarichi) per tutto ciò che possono. Per esempio, per prenotare un gruppo di ginnastica per un minimo di 15 euro e per inondare la luce, i tribunali di tennis hanno un'ulteriore tassa di 5 euro (che è superiore a 40 euro per ora)- tutti gli altri 5 stelle che abbiamo soggiornato in questi sono stati inclusi. Quello che pensavo fosse particolarmente ridicolo era che avevo ordinato un'acqua calda con una tazza di limone alla casa del golf club e questo era 4 euro! Abbiamo soggiornato in 5 stelle in tutto il mondo e capisco pienamente pagare un premio alberghiero, ma le tariffe qui erano solo piccole e peggio di quanto abbiamo vissuto anche in luoghi come Dubai.