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ENG: Summary: Somehow, *********** permits this barely-2-stars hotel to be verified with 4. The only thing good here are the surprisingly large rooms and the swimming pool. Possible one the most peculiar hotel I have been to in my life. Firstly, it is almost impossible to get there with a GPS. The only sign is a tiny one saying ”Local Hotel” in the front door. Secondly, the hotel is somehow 4 stars, when in reality it doesn't go over 2 stars. Some examples of this: horribly low maintenance the walls haven't been cleaned probably since it was constructed. Moreover, there is humidity problems in the hotel. The breakfast, is terribly bad. Resembling the breakfast of a backpacking hostel. Moreover, the ”room service” is basically non-existent, in which they give you ”clean” towels (not enough for everyone, we were 4, they gave us 2.) The only good thing I can think about in this hotel is probably the surprisingly large rooms and the swimming pool. ESP: Resumen: De alguna manera, *********** permite que este hotel de apenas 2 estrellas sea verificado con 4. Lo único bueno aquí son las habitaciones sorprendentemente grandes y la piscina. Posiblemente uno de los hoteles más peculiares en los que he estado en mi vida. En primer lugar, es casi imposible llegar allí con un GPS. El único letrero es uno pequeño que dice ”Hotel local” en la puerta principal. En segundo lugar, el hotel es de alguna manera 4 estrellas, cuando en realidad no pasa de 2 estrellas. Algunos ejemplos de esto: terriblemente bajo mantenimiento, las paredes no se han limpiado probablemente desde que se construyó. Además, hay problemas de humedad en el hotel. El desayuno, es terriblemente malo. Parecido al desayuno de un hostel para mochileros. Además, el ”servicio de habitaciones” es básicamente inexistente, en el que te dan toallas ”limpias” (no alcanzan para todos, éramos 4, nos dieron 2). Lo único bueno que se me ocurre en este hotel es probablemente las habitaciones sorprendentemente grandes y la piscina

L albergo è il classico holiday inn Express. Letti comodi, camere per 4 no n male, finestre che non si aprono completamente, senza frigo bar. Ottima colazione. Attenzione con l auto arrivate sino a Belen, ci sono i parcheggi gratuiti e vi comprate l abbonamento di 24 ore per bus e tram. Non comprate abbonamento treni. Attenzione. La reception vi manderà a paci de Arcos, voi andate a belen. Vicino alle spiagge, sempre con auto. Rapporto qualità prezzo buono. Buono anche per Sintra. Cambiano le asciugamani ogni giorno. Ci vorrebbe il frigo bar!

È stata una piacevole esperienza, il personale molto confortevole ed efficiente; il colazione era delizioso e vario. La camera aveva buone dimensioni per due persone, un letto confortevole e spazioso, con molti posti di riposo, con cortine black-out molto efficaci e era ben climatizzato. Il bagno aveva una buona doccia, con una potenza eccellente e ben regolata a livello di temperatura. Tuttavia, l'insonorizzazione della stanza potrebbe essere molto meglio.

The hotel is very nice and new looking. Very clean. Andre is so helpful at the front desk as are all of the staff. Loved it here. But for a long stay I would want more amenities but for the price and 2 nights, it was perfect. Lidl Grocery store across the street.

Stayed here for 3 nights end of July to see Iron Maiden at the national stadium. We arrived as the bar was shutting but the barman very kindly for us a drink anyway. Comfortable rooms. Room smelled a bit when we came in but after airing it, was fine. Air con works. Room very dated but clean, maid service every day. Breakfast good, nice buffet. Evening meal basic selection of 3 different things. Nowhere else really to go and eat though. We walked into the town which is about ten minutes away and everything was shut at 7.30pm, no restaurants open, was like a ghost town. Only place open was a takeaway chicken, and that was actually very nice. Uber is cheaper to get anywhere than a taxi, around €11 into Lisbon itself. Not a hotel for families really as not much to do, or anywhere to go. Pool is nice. No kettle or any other facilities in the room to make a hot drink, so if the bar and restaurant are shut you don't have any options of getting a hot drink. Very easy access to the National stadium, short cut under the motorway, was just a 15 minute walk. Staff wonderful, very helpful and friendly. Would stay again but solely for the purpose of visiting a band at the National stadium.

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.

I don’t usually write reviews but having come back from this holiday, I had to write this review. The hotel is probably one of the best hotels I have stayed in (and I have done a lot of travelling). Where do I even start… firstly, a few weeks before coming, I emailed and mentioned that we were coming for my mum’s milestone birthday and requested for help sorting out a cake etc. The hotel responded so quickly and organised everything for us from a cake, and candles and the drinks we got served for the day. During our stay, the staff and team went over and beyond expectations to make us feel so warmed and welcomed. A special thanks to Pedro, who shuttled my parents to the mall and came to pick them up and made sure they were fine while my sis and I went sightseeing that day. A special thanks to Junior for organising the cake etc for my mum. She felt so special and loved - we definitely would not have been able to make it happen without you and your team. It is the attention to detail, the bright warm smile (at what ever time and from ALL staff) and accommodating and assisting with our every need that elevates this hotel from a 4 star to a 7 star hotel. The hotel staff from the breakfast staff to the cleaners, 100% embody what hospitality, customer service and professionalism looks and feels like. Can’t wait to visit again!

Service at reception was very good, and good english was spoken. We got a suite with seaview. It was spacious, and our teenager slept in the living room. Standard suite was a little worn out, but clean. Room was cleaned every day. Pool area was beautiful, but a bit noisy because of the road between the hotel and the sea. Anyway, we slept very well,there was not a lot of traffic at night. Breakfast was excellent; good variety of food, and there were always plenty of tables free. Staff was polite and friendly. I warmly recommend this hotel!

Room is good, breakfast is okay, nice area and service was really good thanks to Frederico and Marco for always being there and very helpful. The area is next to a really great park and if you work through you'll will find the Oeiras shopping mall. Lots of shops and eating opportunities