Scopri il tuo soggiorno a Wassenaar

Free parking. A good start. Friendly and efficient reception. The hotel is currently undergoing a refurbishment. This was known. Room good although not yet refurbished but we knew this in advance. Good bed , good bathroom. New restaurant ”Eiber” not good. Tables between the entrance and open kitchen are a no no. A continuous stream of coming and going diners and waiting staff is passing the tables and this is distracting and chaotic. Food quality mixed. Schnitzel (pork cutlet) and fries fine but vegetables rather tasteless. Stewed pork cheek not good. As if we had the last bit scraped from the barrel. Just some ”pulled meat” in a watery ”jus”. Not very tasty. The so called ”potato gratin” was no more than a dollop of mashed potato. We also briefly tried the bar but the music was so loud that we walked in and immediately out again! So all in all: Room fine, restaurant not so!

We recently stayed at the Hilton Garden Inn, Leiden, booking double family connecting rooms for our family of five, including two young children (ages 5 and 6) and an infant. While the hotel had some positive aspects, several significant issues overshadowed our stay. **Pros:** The rooms themselves were lovely and spacious, which was perfect for a family needing extra space. The blackout blinds were a particularly nice touch, helping our kids sleep better, especially with the long summer daylight hours. **Cons:** Unfortunately, the cons began to outweigh the positives shortly after our arrival. The connecting room doors, which were supposed to be convenient for keeping our family together, would not stay open on their own. This posed a serious safety concern, as it meant our two youngest children would be isolated in a separate room. When we brought this to the attention of the receptionist, we were met with rudeness and a lack of understanding. The hotel’s solution was to provide us with two door stoppers, but they were ineffective, causing us to constantly chase after our kids to ensure they didn’t accidentally get trapped in a room. Cleanliness was another major issue. The floors were filthy, and the bathroom had visible mold above the showers on the tiles, which was both unpleasant and unhygienic. To top it off, a cleaner entered our rooms without notice or knocking at 6:30 PM. Although it may seem early, our kids were already in bed, and the baby was asleep. This disruption was incredibly frustrating and showed a lack of respect for our privacy and schedule. **Overall:** While the Hilton Garden Inn, Leiden offers spacious rooms and good blackout blinds, the negatives far outweighed these perks for our family. The poorly maintained facilities, lack of customer service, and safety concerns with the connecting doors made this stay disappointing. We expected a more family-friendly environment, and unfortunately, that was not our experience.

L'atteggiamento di servizio della reception è migliore, l'atteggiamento del servizio della stanza è molto buono se le strutture sono buone, perché è un vecchio edificio, quindi può essere utilizzato, ma più vecchio, i dolci di caramelle benvenuti hanno anche un caldo di acqua in generale, questo prezzo è ancora molto buono.

La camera era pulita e più bella, purtroppo i letti sono molto, molto morbido, che è meno adatto per qualcuno che preferisce essere un po' più duro. La camera era piccola e un po' stretta, ma molto pulita. La nostra camera aveva solo una finestra molto piccola, ma il condizionamento era molto buono. È notevole la TV veramente grande nella nostra camera e il WiFi forte. L'hotel ha una grande connessione stradale, situato direttamente vicino a un parcheggio e un parcheggio sicuro. Il colazione era molto buono e esteso. Tutti insieme un bel hotel per un breve soggiorno. trans German to Dutch with Chat GPT

Situato vicino alla stazione centrale della bella città di Leiden, l'hotel stesso è ben in linea con i standard di marchio Ibis; come sempre, un hotel Ibis è una scommessa sicura per una notte confortevole con prezzi ragionevoli. Punti aggiuntivi per tutti i persone utili e simpatici al conto di check-in! (L'immagine che ho aggiunto è la vista delle finestre dalla mia stanza, che era molto piacevole - ancora più così con la luce del giorno in mattinata)