Scopri il tuo soggiorno a Weligatta

It started on the wrong foot where I was informed that the Hotel is unable to provide the Tree House which I booked and alternate accommodation was offered on a ground floor mud chalet with a late checkout. I was indeed disappointed and that's when I spoke to the Hotel. From the moment I phoned the experience was unbelievable. The owner of the property, Ms Charitha did her best to explain the mishap and to compensate and to make me feel comfortable offered so many add ons on a free of charge basis and also promised to get me a Tree House if a change takes place. My next call was on the day of arrival to get few directions and wasn't I pleasantly surprised to hear that a Tree House was ready for us I was introduced to their efficient manager Mr Prasanga who made sure that we got the correct directions and upon arrival we were given the best possible treatment. It was a classy Tree House, secluded but very close to nature. It was very spacious and super clean. Tea / Coffee / or even a fresh juice was just a telephone call away and it was all for free. Mr Prasanga and his Team was at our disposal even for the tiniest of requirement s and made sure that we are comfortable. Going to bed with nature was a first time experience for myself and my wife and it was a very special experience. We were greeted with a hot cuppa coffee, the following day morning and the Sri Lankan breakfast with Milk Rice and Pol rotti was out of this world. I was willing to forego the complimentary lunch which was offered in lieu of the Tree House but the Hotel staff persuaded that we do not miss the ”The Farmer's Lunch” prepared the traditional way in a nearby farmhouse. The hotel staff even accompanied us to visit a nearby farm (known as a Hena in Sinhalese) The Farmer's lunch was another unique experience where 12 curries were served in a natural setting. A must try to any visitors. We checked out shortly after lunch after an unforgettable stay at Saraii Village. Many Thanks to Charitha, Prasanga and everyone else at the property

Amazing service from Pradeep at front desk. He went above and beyond for us our entire stay. We had a lovely time and used all of the facilities. The hotel also helped us to organise some safari trips which were excellent. I would highly recommend.