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La receptionista era bella, gentile e amichevole. È stato facile prenotare e parcheggiare vicino. Stavamo andando a un cane show. La stanza era molto elementare e molto datata. Il letto era super comodo e abbondante di stanza per noi e il cane da viaggio. La doccia è potente, ma il bagno può fare con una pulizia profonda e un aggiornamento/refrescamento, come è stanco e datato. In generale, era tutto a posto, ma non mi fermerò di nuovo.

Our wedding day at The Upper House was truly unforgettable. From start to finish, the entire day was flawless, and we couldn’t be more grateful for the incredible support we received from the team. Ellie and everyone involved went above and beyond to ensure that everything ran smoothly, making us feel supported and looked after at every step. We did not have a venue dresser, so we did this part ourselves. With the help and coordination of Ellie and her team we were able to set things up the evening before and the morning of the wedding with no complaints. The venue itself is absolutely beautiful. Every corner of The Upper House has such character and elegance, providing the perfect setting for our big day. Our guests couldn’t stop talking about how stunning it all looked and how much they enjoyed the atmosphere. Planning a wedding can be overwhelming, but the team at The Upper House made the entire process feel effortless. They were always available to answer questions, provide recommendations, and accommodate our requests, all with such kindness and professionalism. On the day itself, they worked seamlessly behind the scenes, allowing us to enjoy each moment without a single worry. Thank you to The Upper House for making our wedding everything we dreamed it would be – a beautiful, memorable, and incredibly special day. We would recommend this venue to anyone looking for a wedding experience that’s as perfect as it is personal.

Stayed as a cheap stopover for Alton towers, it wasn't obvious but parking is free if you stay we already paid before check in but that's my fault! Room clean and pleasant enough. The Indian restaurant was amazing really authentic and done very well. For the price we paid I'd happily stay again although there is a fawlty tower vibe to the place, there was a tribute act on that was rather good you can tell they're trying in a difficult industry.

I really enjoyed my stay at the Stone House Hotel. Upon arrival, the staff were extremely welcoming; in the evening, the staff were conciliatory and table service was efficient. 🙂 The 'A La Carte' menu really suited my culinary tastes because I really enjoy fish and chicken courses. I really enjoyed my evening meals.😊 Moreover, if I requested a table near to the garden, then the restaurant staff were obliging, as to my wishes.🙂 The hotel was extremely clean and comfortable. I was given a double room: I was pleased with the room, albeit I would have preferred a larger double room, with a walk-in shower. However, I can't wait to return to the Stone House Hotel in the near future. It was such a shame that I couldn't sit in the garden; I had chosen a week to stay at the hotel, during which it was inclement. 😞 The garden was extremely pretty and well-tended. 🙂

Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.

Bella hotel non può aspettare di tornare indietro il personale, il politr brillante, le camere che siamo bellissimi e puliti e il terreno esterno sono immacolato e mi aspetto davvero di prenotare di nuovo che sarà molto presto