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La receptionista era bella, gentile e amichevole. È stato facile prenotare e parcheggiare vicino. Stavamo andando a un cane show. La stanza era molto elementare e molto datata. Il letto era super comodo e abbondante di stanza per noi e il cane da viaggio. La doccia è potente, ma il bagno può fare con una pulizia profonda e un aggiornamento/refrescamento, come è stanco e datato. In generale, era tutto a posto, ma non mi fermerò di nuovo.

Our wedding day at The Upper House was truly unforgettable. From start to finish, the entire day was flawless, and we couldn’t be more grateful for the incredible support we received from the team. Ellie and everyone involved went above and beyond to ensure that everything ran smoothly, making us feel supported and looked after at every step. We did not have a venue dresser, so we did this part ourselves. With the help and coordination of Ellie and her team we were able to set things up the evening before and the morning of the wedding with no complaints. The venue itself is absolutely beautiful. Every corner of The Upper House has such character and elegance, providing the perfect setting for our big day. Our guests couldn’t stop talking about how stunning it all looked and how much they enjoyed the atmosphere. Planning a wedding can be overwhelming, but the team at The Upper House made the entire process feel effortless. They were always available to answer questions, provide recommendations, and accommodate our requests, all with such kindness and professionalism. On the day itself, they worked seamlessly behind the scenes, allowing us to enjoy each moment without a single worry. Thank you to The Upper House for making our wedding everything we dreamed it would be – a beautiful, memorable, and incredibly special day. We would recommend this venue to anyone looking for a wedding experience that’s as perfect as it is personal.

I really enjoyed my stay at the Stone House Hotel. Upon arrival, the staff were extremely welcoming; in the evening, the staff were conciliatory and table service was efficient. 🙂 The 'A La Carte' menu really suited my culinary tastes because I really enjoy fish and chicken courses. I really enjoyed my evening meals.😊 Moreover, if I requested a table near to the garden, then the restaurant staff were obliging, as to my wishes.🙂 The hotel was extremely clean and comfortable. I was given a double room: I was pleased with the room, albeit I would have preferred a larger double room, with a walk-in shower. However, I can't wait to return to the Stone House Hotel in the near future. It was such a shame that I couldn't sit in the garden; I had chosen a week to stay at the hotel, during which it was inclement. 😞 The garden was extremely pretty and well-tended. 🙂

The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.

Bella hotel non può aspettare di tornare indietro il personale, il politr brillante, le camere che siamo bellissimi e puliti e il terreno esterno sono immacolato e mi aspetto davvero di prenotare di nuovo che sarà molto presto

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.