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Just got back from a golf and spa weekend as a group of 6. Reception service really good. Room was lovely. Bed was a bit hard for me but partner liked it (personal preference). The men had golf included and us women had the spa included. As far as I know, the lads enjoyed the golf course- preferred the PGA course over the Lake course. They did say it is a long walk especially if you’re older and less able- I would recommend buggies! The spa was lovely, provided with robes, slippers and a towel. We had a 50 min treatment included. I had the facial and back massage which was really relaxing! Bar service was brilliant. Drinks not too pricey unless you want cocktails. On to our 3 course evening meal we had included. You have a set menu if your 3 course meal is included in your package. Fair few things to choose from. The food was lovely- we had the steak which was really good and all cooked to our liking. Cannot fault the food at all, however, the service- although really friendly, it was extremely slow. Our table was at 8.30 and we didn’t leave the restaurant till gone 11.30, this wasn’t down to sitting talking- this was from waiting between each course. We were all so stuffed and as you can imagine wasn’t too pleased eating such a huge meal so late. We had breakfast in the morning which was buffet. The breakfast was spot on, help yourself to full cooked breakfast or continental (yogurts, cereals, pastries)- all yummy. The man who came round offering tea or coffee was really efficient and friendly. You can also help yourself to a selection of juices. Our second day although we weren’t allowed to go in the spa which we initially thought we had included, we could use the leisure facilities (wet facilities) including the pool, sauna, jacuzzi and steam room. We were able to shower after as you get given a towel. Overall we all really enjoyed our weekend!

Stayed one night. Not sure if because of renovation, the reception area wasn't very welcoming, pretty much self check-in set up but staffed too. Busy hotel, popular pool, gym, need to wait your turn for sauna & steam room but Impressed with facilities. Room service food was basic. The room definitely need updating and shower pressure not great. Overall fine though, would stay again.

Stayed one night to save having to leave at an ungodly hour from Liverpool for a visit to the University. Lovely welcome from Reception. The twin room was great and perfect for us. The tea and coffee making facilities are adequate, there are plenty of plug sockets and USB ports, lots of coat hangers and a luggage rack, a flat screen TV (I had no problems with it, which is unusual for me with hotel room TVs!) and a hairdryer in the room. In the bathroom were soaps, shampoos and shower gels and plenty of towels. The room was quiet and the beds really comfortable and we slept like babies! Breakfast was lovely. I had the full Welsh breakfast (minus the cockles!) there was lots of it and it was delicious! My daughter had the continental breakfast and there was a lot of choice - cereals, fruits, pastries, yoghurts, etc. I thought the breakfasts were great value for money and the restaurant staff were friendly and professional, as were all the members of the hotel staff. I would definitely stay here again and would recommend to anyone visiting the area.