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Buckland Manor was everything you expect a top notch Relais & Chateaux manor house to be! Beautiful grounds with English gardens and apple trees; an excellent restaurant, and classic manor rooms. We loved our four poster bed in a spacious room overlooking the croquet lawn. Terrific helpful staff. We dined for breakfast and dinner twice in the Main Dining Room. The food was excellent. Loved the venison dish one night; the soft pesto gnocchi another night. Excellent dining room staff; very affable. A short cab ride into Broadway center (1.8 miles) for 15 pounds each way; arranged by the front desk. Excellent shopping in Broadway along with nice lounch choices in one of the great Cotswold destinations. Highly recommend!

Hotel medio

We enjoyed two nights at the Broadway Hotel and were really impressed with our visit. The hotel is in a fantastic location in easy reach of many of the Cotswold villages and has ample parking at the back. The staff were extremely welcoming and kind, letting us drop off our bags and use the car park prior to check in. Daphne the spaniel gave a fantastic welcome too! We loved the theme of the bedrooms and everything was spotlessly clean. Breakfast each morning was delicious. We really enjoyed the table service and the wide range of breakfast options. We also ate in the restaurant one evening and although the menu was limited, the meals we received were excellent. Thank you for a wonderful stay, we will definitely be returning.

We had heard such great things about the Lygon Arms but sadly we were disappointed with our stay at the hotel. The welcome upon arrival by reception was very poor, no real eye contact by the young lady and when I later asked her for recommendations on where to visit / explore locally, I was told there’s lots to see, just choose left or right, it doesn’t really matter. Our room was also overlooked from a bridge that connects two parts of the hotel which we wasn’t happy about as it meant having the curtains pulled at all times. We asked to be moved which we were and the second room was a lot better. The service in the courtyard was again very poor, having to wait for long periods before anyone came to take drinks orders so i eventually went to the bar. It appeared to be lots of young members of staff so maybe there was a lack of training in hospitality but it’s not what you expect from a luxury establishment. The evening food and breakfast was very good in the restaurant and the overall service was better in the evening. Overall it was an underwhelming experience over the two nights and I doubt we will return based on the cost of our stay being nearly £800 and the experience feeling more budget.