Jacqueline
2 dicembre 2023
We were late to check-in, so I phoned the hotel to warn them we’d be arriving late. I was told that arriving after 2300 would incur a late check-in fee, thankfully I didn’t have to find out how much this would be. The lady I spoke to gave clear instructions for our after hours arrival and was helpful throughout.
I paid extra for a superior room. The bed was king size and fairly squeezed into the room, which you couldn’t swing a cat in. At double the price of the standard room, I expect more for my money, I’m sorry.
I’d also paid for 2 full breakfast only to be told Mondays were continental breakfast only. I did get a partial refund.
The locks on the doors are a pain. You hold the key card against the handle mechanism and wait for it to say ‘unlocked’. Unfortunately, the mechanical voice is inside the room so you can’t hear it when you’re outside trying to get in unless you have bat ears.
On a positive, it is well located and the staff (well, receptionist, we didn’t meet anyone else) was helpful.
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