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Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often

Hotel medio

We had heard such great things about the Lygon Arms but sadly we were disappointed with our stay at the hotel. The welcome upon arrival by reception was very poor, no real eye contact by the young lady and when I later asked her for recommendations on where to visit / explore locally, I was told there’s lots to see, just choose left or right, it doesn’t really matter. Our room was also overlooked from a bridge that connects two parts of the hotel which we wasn’t happy about as it meant having the curtains pulled at all times. We asked to be moved which we were and the second room was a lot better. The service in the courtyard was again very poor, having to wait for long periods before anyone came to take drinks orders so i eventually went to the bar. It appeared to be lots of young members of staff so maybe there was a lack of training in hospitality but it’s not what you expect from a luxury establishment. The evening food and breakfast was very good in the restaurant and the overall service was better in the evening. Overall it was an underwhelming experience over the two nights and I doubt we will return based on the cost of our stay being nearly £800 and the experience feeling more budget.

We enjoyed two nights at the Broadway Hotel and were really impressed with our visit. The hotel is in a fantastic location in easy reach of many of the Cotswold villages and has ample parking at the back. The staff were extremely welcoming and kind, letting us drop off our bags and use the car park prior to check in. Daphne the spaniel gave a fantastic welcome too! We loved the theme of the bedrooms and everything was spotlessly clean. Breakfast each morning was delicious. We really enjoyed the table service and the wide range of breakfast options. We also ate in the restaurant one evening and although the menu was limited, the meals we received were excellent. Thank you for a wonderful stay, we will definitely be returning.

Sì, pericolo per la salute e la sicurezza. Molto sporco con polvere spesso sulla parte superiore del pannello del velvet...Urgh. Rimasto per due notti. Entrambi i tendini appesantiti su un lato. Iniziò a mettere la cortina intorno alla finestra per fermare la luce e mi strinse il pollice con una delle diverse grandi e pesanti stentini che si attaccano attraverso il tessuto della cortina, presumibilmente dove la piastra avrebbe dovuto essere. La mattina ho notato una piccola lacrima nella mia cassa di cotone, e quando ho girato la cotone, c’era una cotone in tessuto, quasi tutta la larghezza della cotone sporca. Ho avuto una parola tranquilla con la receptionista mattina in partenza per il giorno che ha detto che avrebbe informato il management (non volevo vergognarla davanti ad altri ospiti)...anche se questa era la stessa signora alla reception quando siamo arrivati il giorno precedente e che ho preso per essere il proprietario/amministratore! Quando siamo tornati, mentre il letto era stato costruito e la cassetta era cambiata, le pile erano ancora in attesa del tessuto che è quando ho notato la polvere pesante sulla parte superiore del pannello. La seconda notte la stanza era molto rumorosa come se un fan stava correndo tutta la notte (sì, ho spento il bagno) e per la seconda notte non ho avuto un sonno! Molto, molto deluso, che questa stanza (41) sia stata in uno stato così povero per l'importo di denaro pagato per notte e che le mie preoccupazioni sembravano essere quasi completamente ignorate. Quando ho lasciato l'hotel, nonostante una signora nello studio dietro la ricezione, nessuno è arrivato in fronte, quindi ho lasciato la chiave sul desktop. Ho preso numerose foto che mostrano lo stato disgustoso della stanza in generale se la gestione si prende cura di vederla. Questo hotel a 3 stelle, che temo verrebbe spinto a tenere su una stella, e spero che l'AA riesamini il loro sistema stellare in futuro prima che tutto il sistema diventi inutile!