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It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆

Ottima struttura e personale molto gentile e professionale. Comodo per la visita di Barcellona, nonostante non sia vicinissimo. Una nota di merito al maitre Jordi, persona molto cordiale e professionale

Estupenda estancia en apartamento Casablanca en Calella, suite totalmente equipada con enseres y mobiliario moderno, baño espectacular y cama muy cómoda, la limpieza también digna de mencionar. La atención del Sr. Jaume espectacular, buena ubicación para visitar la costa del Maresme, 100% recomendable

these apartments were lovely and clean. small balcony but big enough for a table and 2 chairs. these need to be requested and are chargeable at €10 per night. clean bedding and towels every couple of days. the reception staff were friendly and spoke very good English. nothing was any trouble for them. Central location ideal for the shops ,restaurants ,bowling and golf and a short walk to the beach. land train stops around the corner and you can get on and off wherever you wish. the bar staff where incredible in looking after us,bringing food and drinks to the pool side. the pool was clean and was well maintained. my only criticism was the bathroom. the shower curtain didn't reach the end of the rail and flooded the bathroom on first use. the shower periodically fell down when in use. a bin would have been useful, also larger towels, but that is my personal preference. always plenty of hot water. a lovely quiet stay would definitely return.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

My main reason for writing this review is to raise my concern for the bed bug situation. I visited this hotel with a party of 6 people and 2 of us were left with bed bug bites (each staying in separate rooms). The food is pretty much your bog standard all inclusive buffet food and I didnt see any problems with it other than if you were someone coming hoping for fry up food in the mornings, bacon looked and tasted strange, mushrooms were okay, no sausages, hashbrowns, tomato’s etc. Rooms were okay other than uncomfortable beds and clear lack of thorough cleaning. Wiped a cotton pad over the wall in bathroom as it looked dirty and sure enough it was turned black. dusty in areas too. Beds are good if you are someone who enjoys a hard bed with one strangely shaped pillow per bed and bedsheet i would call paper thin if i was being generous. Stayed for 7 days, one of the days cleaning staff didn’t even bother to make one of the beds and another day they put the pillow case on inside out. Walls are extremely thin I can hear the person next door talking and coughing all night as well as doors opening and closing. Wifi clearly needs upgrading as it often drops in and out. It is a shame because i truly believe this hotel has a lot of potential but am very confused as to how it’s able to call itself 4 stars.

Personale gentilissimo è molto professionale, mare vicino e comodo da arrivare, per una vacanza rilassante lo consiglio, cibo ottimo. Consiglio i cocktail del bar, molto migliori a quelli che trovereste, al centro città. Se non parlate bene lo spagnolo, nessun problema, quasi tutto il personale parla l'italiano.

We have visited this hotel several times now and as always found it to be very welcoming, very comfortable, in a great location & very good value for money. The facilities included are also very good. Every thing is so accessible, the Town ,the beach, the local buses, the tourist train, the train station & taxis all of which are reasonable, which makes it very easy to venture out & about if you wish to which we do & enjoy. We also never have a problem with the food as there is always something that we like whenever we visit the restaurant. We also noticed & chatted to several return guests from previous visits as well, which was nice as this speaks highly in itself of the hotel & staff. The staff in all areas of the hotel are extremely friendly, polite & helpful & help to make our stay very special. Those wanting an early morning coffee La Riera opposite the hotel opens at 6.00am and do a wonderful cafe con leche & it is also very friendly, or pack a travel kettle as I do. I often venture there when I am out for an early morning stroll to watch the beautiful sunrise down on the beach. We always visit for the Minerva Festival & my husbands birthday and it is very special to us. So much so that we have already booked for next year and cannot wait to return to our home from home, Many thanks again to everyone at the Amaika for yet another lovely holiday, cuidate y nos vemos pronto.

Ho pernottato un paio di notti in questo hotel e mi sono trovato bene. Posizione strategica vicino alla spiaggia! Buona e ampia la colazione internazionale. Peccato che non ho potuto provare i servizi che offrono( piscina sul tetto e zona relax) causa lavoro! Niente da dire un buon hotel