Scopri il tuo soggiorno a San Pol De Mar

It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆

Not a good start to our holiday . Suitcase went to the wrong room . Eventually found . I wouldn't class it as a 5 star hotel myself . Shower flooding toilet every time it was used . Dirty floor . Coffee machine limited coffee , not much atmosphere in the hotel . I think because the drinks are more expensive people are making their way to local bars instead ! On a plus note . Food was good . Lady in charge of the restaurant was charming and professional . Chambermaids were friendly . Gentleman in the pool bar entertaining and great at his job . 👏 Would we stay here again . Yes . On a side note I don't think 5 star should charge extra for using facilties on the top floor . Spa and infinity pool .

Personale gentilissimo è molto professionale, mare vicino e comodo da arrivare, per una vacanza rilassante lo consiglio, cibo ottimo. Consiglio i cocktail del bar, molto migliori a quelli che trovereste, al centro città. Se non parlate bene lo spagnolo, nessun problema, quasi tutto il personale parla l'italiano.