Scopri il tuo soggiorno a Provincia de Andres Ibanez

at registration, staff does not explain how to call the front desk and nothing in the room that explains where things are, how to contact desk, etc. also was told by the restaurant staff that you could order room service but no menu in the room nor any information of prices, etc in the room. i had the executive suite very expensive even by USA terms. could not get the TV to work properly, very bad wifi, someone had to come three times before we finally got it right. food was terrible and tasteless. the only good meal i had there was the ceviche. my room was downstairs on ground floor but no elevators, staff did take my suitcase down. second day had rainstorm and the lights went out in my room. i waited for about 10 minutes and then went out in the main area and the lights were on in the hotel except for the corridor where my room was. they said they will take care of it. more than an hour later, still no light in my room, but rest of hotel had light. i asked them to move me to another room that had light (hotel was not full, very empty). they would not move and told me to wait. eventually, the light did come back on. they don't offer kleenex in the rooms so I went to first floor to see if I could get some. there was a sign on the wall that said ”drug store” and an arrow pointing the direction. I went around and around and could not find the store. I went to the front desk and one of the clerks said, oh its that way, pointing to the opposite direction of the arrow on the wall. I went around and around again with no luck. then I saw another employee in an office and asked him. he gave a stern look, did not smile, and said ”there is no store here, no store here.” when my taxi first arrived at the hotel from the airport, there was so much trash on the lawn before you got to the entrance, looked like a landfill. This hotel is advertised as a 5 star hotel and is near the airport, there is another hotel near the airport, cheaper and maybe better, that is where i will go next time.

La stanza è un po'piccola, ma molto pulita e pulita. L'aperto può vedere la bellezza della città di Santa Cruz. L'hotel è un grande supermercato e c'è un ristorante al bordo del supermercato.La dieta di shopping è molto conveniente.

O hotel tem um quarto bem limpo, com um bom espaço e ar-condicionado. Tem um frigobar com algumas bebidas que custam bem mais do que comprar no supermercado. O banheiro é bem completo, tem secador, shampoo, condicionador e sabonete líquido. Não tinha muitas opções no café da manhã, senti falta de uma sanduicheira para fazer um misto quente, já que a máquina que tinha lá só “transformava” o pão de forma em torradas. A localização do hotel é boa e da para ir caminhando até a praça 24 de setembro. É uma área mais residencial e tem poucas opções de restaurante e bares para ir à noite, então você vai precisar pegar um transporte para ir para bares e restaurantes. O Wi-Fi era um pouco lento, o que pode ser ruim para quem tem intenção de viajar de home office.

Equipetrol Suites is located near the Santa Cruz Marriott and close to the University Hospital Martin Dockweiler. We stayed one night on a Saturday. Till 04:00 we had to face the very loud party next door. Please read on. When checking-in we said that we had an early flight next day. The receptionist had seen that with our passports we had some € and US$. More importantly he saw where we put the purse in our luggage. We went for dinner. One wallet with passports and some money still was in our luggage. What a stupid mistake! After dinner a quick check of our wallet showed the money was there. Only the next day after a flight to Buenos Aires we found that a number of bills were missing. A very clever thief! We found Equipetrol Suites a never come back show. Beware for a clever stealing receptionist. A good lesson! We wrote to the manager Mr Daniel and never got any response.