Scopri il tuo soggiorno a Hof bei Salzburg

Una struttura meravigliosa! Situata in luogo magico. Camere spaziose, dotate di ogni comfort. Ambiente pulitissimo. Personale gentile e disponibile. La colazione favolosa, qualsiasi cosa uno possa desiderare c’era! Abbiamo cenato al ristorante dell’albergo, superlativo. Così come il servizio.

I recently stayed at the newly renovated Schloss Fuschl, a hotel that boasts a truly breathtaking location near Salzburg. Nestled beside one of the most stunning lakes in the world, the natural beauty surrounding this property is nothing short of spectacular. The serene waters, framed by lush, rolling hills and vibrant greenery, create a picturesque backdrop that is almost otherworldly. It’s easy to lose yourself in the tranquil environment, with the glistening lake reflecting the sky and the calmness of nature seeping into your soul. The decor of the hotel itself is exceptional, seamlessly blending modern luxury with classic charm, making it a feast for the eyes at every turn. However, despite the unparalleled beauty of the setting and the impressive decor, the experience at Schloss Fuschl was unfortunately marred by significant issues with service. The hotel, having opened only a month ago, clearly needed a soft opening period to address operational inefficiencies before welcoming outside guests. The service was disorganized, with staff morale appearing to be notably low. This led to an experience that fell far short of the standards one would expect from a Rosewood property, especially given the exorbitant cost of staying here. Upon arrival, we made our way to the dock, hoping to enjoy the remaining daylight by the lake. Unfortunately, the dock was filthy, littered with dirty towels and dishes, and there was no staff member in sight to assist us. This lack of attention to detail was disappointing, particularly given that there were still several hours of daylight left to enjoy the lake. The unkempt state of such a central part of the hotel’s outdoor experience was unacceptable. Dinner was another disappointing experience. The restaurant was packed with outside guests, making it nearly impossible for us, as hotel guests, to find a proper table. We were forced to sit at the bar while waiting, and even after the restaurant cleared out, no one came to offer us a table. The staff seemed overwhelmed and unresponsive, consistently telling us they were too busy whenever we tried to place a drink or food order. Upon further observation, it was clear that the front management had set the servers up for failure, which is inexcusable. While I understand that new openings can come with challenges, the issues at Schloss Fuschl go beyond typical growing pains. The service problems are severe enough to detract from the overall experience, making it difficult to enjoy the hotel’s otherwise outstanding location and decor. The Rosewood brand is known for its impeccable service, but unfortunately, this property falls short of that reputation. For travelers considering a stay here, I would recommend canceling your reservation if you are still within your cancellation window. The hotel is not ready to be open, and the experience is not worth the high cost. The management needs to take immediate action to resolve these issues before this beautiful property’s re

Laat me beginnen bij de positieve punten : het eten in het restaurant 's avonds was zéér lekker (hoewel - zo hoorden van aan een andere tafel - niet alles van de kaart meer beschikbaar was). De (gewone) hamburger en een lokaal gerecht (knödel met paddestoelen) waren er gelukkig wel nog. Het ontbijtbuffet was heel uitgebreid en ook erg lekker. Eitjes werden à la minute gekookt/... Een bijkomend pluspunt was dat we omwille van onze reis toch al voor het normale openingsuur van het ontbijtbuffet terecht konden in de ontbijtzaal. De man die daar aanwezig was, sprak trouwens wel Engels. Helaas zijn er ook een heleboel punten die moeten verbeterd worden om dit een 3 sterrenhotel te noemen. Bij de aankomst in het hotel bleek de dame aan de receptie geen Engels te praten (hoewel de berichten via Booking wél in het Engels waren), en kreeg ik een papiertje onder de neus om onze gegevens op in te vullen. Vervolgens haalde ze er een 2de persoon bij die een beetje Engels kon en ons zo enigszins wegwijs kon maken. De 2 kamers die samen geboekt waren bleken helaas op verschillende verdiepingen, wat als je reist als gezin toch minder prettig is. Hou er ook rekening mee dat er in het hotel geen lift is, en je dus met je bagage de trap moet nemen. De receptie is trouwens een verdieping naar beneden, in het restaurant. Er was ook een duidelijk verschil tussen beide kamers : beide zouden wel eens een update mogen gebruiken, maar de ene toch nog meer dan de andere. De stoelen op het balkon aan de achterzijde waren helemaal stuk, waardoor je niet kon gaan buiten zitten mocht je dat wensen (hoewel met de muggen dit niet aan te raden is), en de planken van dit balkon voelden niet stevig en veerden mee onder de voeten. Het balkon van de kamer aan de voorkant was wel OK. De kamers zijn erg basic. Enkel de pure noodzakelijkheden zijn aanwezig. De badkamer (met toilet) is zeer klein. De houder van de douchesproeier zat trouwens erg hoog én los waardoor je die in de handen moest houden als je geen 2m bent... Enkele bijkomendheden : de dochters wisten me ook te vertellen dat bij hen op het afvalbakje in de badkamer/toilet bloedvlekken (van een hygiënisch verband?) van een vorige gast zaten. En in plaats van schaapjes te tellen om in slaap te vallen, konden we op onze kamer de vlekken op de muren tellen van de verschillende doodgeklopte muggen... Zoals gezegd is dit eerder een 2 dan een 3 sterrenhotel, waar je met Engels helaas amper terecht kan.

This hotel is everything you expect from a well established family run Austrian lake side retreat. The protocol of its day to day running is well established and sound, removing the irritations that often come with a newer or badly managed establishment. The staff are well trained and informative. The food offerings are plentiful but not lavish or luxurious. I’ve been to other Austrian hotels where for example, the cold meats and breads at the buffet are of better quality and more abundant. More varieties of fruits and vegetables offered at the juice bar etc. This didn’t detract from the enjoyment for me personally but I mentally noted it and another guest who had been coming to the hotel for many years did say that the quality and quantity of F and B ‘wasn’t what it used to be’. Despite this I still enjoyed it and I am sure the hotel are doing its very best to make it work in a market that is probably more challenging of late in the face of rising costs and local staff shortages. Sometimes I felt like there was a rather meagre and ungenerous edge to some of the services eg charging 1.5 euros for a carafe of tap water at the table (when you didn’t order alcohol/wine), and the buffet choices mentioned above, hence my 4 rather than 5 star rating, however I would definitely return to this hotel and recommend it to others. I appreciated the positive environmental efforts the hotel are going to; a rather officious towel policy (well managed and not onerous) and the avoidance of plastic use. Excellent job. The rooms are super comfy and function well (if you want marble and brand new bathrooms and fixtures, don’t stay in this kind of hotel). The housekeeping is top notch. The spa services and facilities on offer are great. The massage I had was lovely. The staff are super lovely. The price is fair. I really enjoyed my time here. PS we upgraded our room mid stay. The reception assured us it would be an easy and seamless move, all done for us however it wasn’t at all. The porter who came refused to do it for us even though we had been told to the contrary. After throwing our things into a case at top speed we felt rather misled and when I raised it subsequently no one came to explain or apologise. Not a big thing but definitely an easy fix for the hotel - I guess things sometimes get missed or mis communicated.

La posizione della struttura è bella, come si aspetta su una montagna, e la piscina all'aperto è un lusso, con una buona dimensione e buoni sedie da soggiorno. Le signore della ricezione erano anche molto gentili e utili; la nostra camera di lusso era data, ma con una bella vista. Ho prenotato una tavola per cena, ma quando siamo arrivati abbiamo trovato il personale mangiando e sembravano sorpresi dalla nostra arrivo. Alcune cose sul menu molto breve erano ancora disponibili, e il pollo fritto scelto era di terribile qualità, era ancora freddo all’interno, apparentemente appena scongelato, e l’acqua usciva quando si tagliava aperta. La cameriera non chiese se tutto fosse in ordine, non chiese nulla durante la cena; quando tolse le nostre piastrelle, che non potevamo finire così male, osamiamo parlare della nostra discordia, si rullava gli occhi qui. Non avendo un consiglio più inamici, non poteva dire addio. L'esperienza del colazione la mattina dopo era migliore. Il personale (ungherese) era molto amichevole, ma mi è successo che il buffet era molto semplice con una scelta limitata. Per noi l'uno per il soggiorno notturno non soddisfa le nostre aspettative e il prezzo non è di valore per i soldi. Leggi 269e per una stanza.

A boutique hotel merely 15 min away from the centre of Salzburg and Airport. The service was amazing and everyone was very helpful and cheerful. The owner himself is very closely involved in the operations of the hotel and it shows how well managed the hotel is and amazing care for all guests. The team is super flexible with every request. The food is delicious and the breakfast spread has many options for vegetarians. The rooms are large and very spacious. Our 17 month old daughter fell sick during our stay and the owner arranged a doctor on call within 15 min of reporting it. Many thanks for an amazing experience, stay and support. I will highly recommend staying at this property. If I am ever in Salzburg, this is where I will stay.

Abbiamo trascorso qui il weekend di Pasqua ed è stato bellissimo. La struttura è immersa nel verde con una splendida vista sulle montagne circostanti. Ottima sia la cena che la colazione, e tutti gentilissimi. Noi avevamo la macchina, molto comoda per raggiungere il centro in pochi minuti. Alla reception ci hanno indicato il parcheggio a pagamento dove poter lasciare la macchina per visitare la città: comodissimo solo un po’ costoso. Abbiamo alloggiato in un una stanza dotata di 2 camere da letto, una matrimoniale ed una singola per nostro figlio, ampi armadi ed un piccolo terrazzino. Il bagno e l’ingresso non molto ampi ma funzionali e confortevoli. L’unico neo … rientrare a casa così presto ! Se torneremo a Salisburgo sicuramente soggiorneremo di nuovo qui. Consigliatissimo !

Abbiamo soggiornato 2 notti in questo hotel a 2.3km dal centro di salisburgo.e' stata una scelta ottima per 3 motivi : 1°perché fuori dall 'hotel c'è la fermata del bus (numero 6 ) che in 7 minuti ti lascia davanti al ponte del centro storico e ilmese di agosto e gratuito.2) un silenzio incredibile perché è praticamente immerso nel verde 3) perché il parcheggio e3 gratuito. Personale gentile e cortese molto disponibile e colazione buona e abbondante .se possibile vi consiglio le camere con il balcone.da provare

Il nostro viaggio è stato un viaggio in famiglia con anche il nostro cagnolino. L’appartamento era molto spazioso e la cosa secondo la più importante era la polizia. La polizia era perfetta. Abbiamo avuto qualche problema a trovare Parcheggi perché la recensione parla di una proprietà con un parcheggio. Il parcheggio c’è desiste però chiaramente Quando la struttura è piena e tutti viaggiano in automobile trovare il posto per l’auto diventa difficile noi purtroppo abbiamo avuto qualche difficoltà. Questo non erano piaciute molto perché era a causa di stress. Siamo andati in un periodo molto caldo però l’appartamento aveva un ventilatore e un condizionatore quindi siamo stati abbastanza bene. Il punto della struttura comunque eccellente i servizi descritti ci sono e ci siamo trovati molto bene