Hotel in zona St Gregory＇s Catholic Church, City Of Preston

La stanza è un po 'di tempo, sembra un po 'di tempo.Tè e caffè in camera, ma solo per una tazza di tè o caffè. Doccia un po 'slippery. La porta della stanza non si chiuse correttamente, ma il personale ci ha dato un colazione gratuita per questo che eravamo felici di avere. La colazione era buona ect pane economico, ma non abbiamo pagato per questo.

La camera non era pronta quando siamo arrivati dopo l'orario di check-in. Dopo 15 minuti è stata assegnata una stanza mentre veniva pulita e dopo altri 45 minuti è stata assegnata l'altra stanza. Inoltre la tessera d'ingresso non funzionava per l'altra camera, dovevamo scendere alla reception per la rettifica della tessera e rifare l'attivazione. Deluso dopo un lungo viaggio di quasi 4 ore per trovare la camera non pronta.

Lo spazio, la luce, l'igiene e le strutture della stanza sono molto buoni. Il letto è leggermente piccolo. Il peggiore è che la macchina per la raffreddamento esterna alla stanza 405 è molto alta. Ha un grave effetto sul riposo. L'11 p.m. non ha chiuso la macchina prima di chiudere la macchina

Letti confortevoli. Servizi ricreativi molto buoni. Personale di ricezione brutto. Check-in molto frustrante. Avevamo un grande furgone non poteva uscire o entrare e dovevamo continuare a camminare per la ricezione per loro aprire la porta perché non rispondono alla linea terrestre. Il cibo era molto buono.

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

My friend and I have just returned from celebrating a special birthday at Northcote. It was a terrific experience from the moment we arrived when we were greeted on the terrace by the friendly team. We lunched on the terrace with a light snack and the best chips we have ever had. Our room was delightful with every attention to detail paid in sophisticated style. Comfortable beds and lovely linens. Lots of appreciated touches to create a comfortable stay. The five course gourmet dinner with a new summer menu created very recently was sublime. From the 'snacks' to dessert, every course grew in intensity, ingenuity and flavour. It was truly wonderful. Among the special touches for my friends birthday, a card and a glass of complimentary champagne. It is these gestures that add that extra delight to an altogether memorable occasion. Finally the jewel in the crown, the team who work so hard with ever present hospitality that are a credit and the epitome of Northcote. Return visit definitely on the cards.