Hotel Rancho Luna

Habitações envelhecidas com falta de higiene e manutenção, o acolhimento na recepção sem informações necessárias, falta de insumos, não foi uma boa experiência

Sono stato a Rancho Luna molte volte e sono stupito ogni volta che vado a vedere tutti i cambiamenti positivi in atto. Sono stato lì per 2 settimane nel marzo 2023 e ho visto modifiche ai mobili della hall, nuovi condizionatori d'aria e nuovi letti nelle stanze che sono più comode della mia casa in Canada. I motivi panoramici sono cambiati. Tutto il personale, dal direttore, all'equipaggio dei giardini, è molto gentile e disponibile. Sono semplicemente un piacere essere in giro e farti sentire speciale durante la tua visita. Un ringraziamento speciale al manager, Lidaisy e Julio per avermi permesso di collegare il mio nuovo scooter elettrico, così posso esplorare l'intera bellissima area. Amanda, Karla (nel negozio), Beatrice, Jorge, Roxanne, Dialemis la mia cameriera, il personale di sicurezza e il capo della sicurezza sono fantastici. Giulio è fantastico. IN BREVE TUTTO LO STAFF È MERAVIGLIOSO! Il cibo al buffet era fantastico. Molto adatto ai diabetici, non ho avuto bisogno della mia insulina per entrambe le settimane perché il cibo è tutto naturale, fresco e sano, molto gustoso. Il resort è molto facilmente accessibile a persone con disabilità e il personale è lì per aiutare. In loco è presente un medico e un infermiere 24 ore su 24. Il mio viaggio è stato così positivo che ho prenotato di nuovo per il 13 aprile per un'altra settimana! Saluti!

In my opinion, Rancho luna is the best resort in Cuba for cost. In the past 15 months, I've stayed at Tuxpan, Arenas Blancas, Solymar and Starfish Jibacoa. Unlike, in Varadero, Rancho Luna is a 1200 peso cab ride to a beautiful clean city centre with a vibrant live music scene (Club Cienfuegos Weekends)(Bar Pina Colada any nite). Yes they never had eggs the whole time I was there but maybe to offset it, there was always tons of ham(well a kind of baloney), cheese and bread( all you could eat) which was different then my other hotel experiences where bread was always in short supply. I would bring some syrup because instead of eggs the guy on the grill is making pancakes every day hes also ready to fry your eggs if you bring them easy fix since town is so close. Also, eggs don't need a fridge. Speaking of fridge the room doesn't come with one but you just have to ask then they put it in. The coffee is served in a big soup cauldron and you ladle it yourself into a cup. There's always a pasta bar at lunch and dinner and at every meal there was either roast beef, pork or chicken ample quantity. Unfortunately, I didn't see ice cream ever. You enter the hotel and on your right is reception. to your left is a hallway that leads to the buffet, main restaurant. to the right of that hallway is the lobby bar which serves espresso coffees but not beer. around that bar to the right is the stage for shows every night, there's a group of four girls who sing popular songs very well done, along the right of that area are a bunch comfortable arm chairs ideal for people watching, in fact there are more than sufficient couches and tables and chairs throughout the resort I always found a table and chair at pool bar, tons of recliners around pool and beach, you wont need to fight for a seat ever. To the right of the stage is a ramp or stairs down to the pool area the pool is very clean cleanest i've seen in Cuba. There's a team scrubbing it ever morning. To the left of the pool is the pool bar it has awesome shade and tables and chairs it serves rum and beer and a lunch or late night snack of ham/baloney sandwiches, plantain chips and croquets. (they never ever ran out of beer) on the right side of the pool is a little bar where the guy is making mojitos. past the pool is the path to the beach. the path passes through the row of rooms and once you pass the rooms look to your left and what looks like two rooms is actually the gym there is a tread mill weights not bad. half way from there to the beach is a little bar that serves rum and beer(never ran out) for the people on the beach. Just past it on the left is an a la carte restaurant popular for fish at lunch i never ate there. But it is also where the beach bathrooms are very clean and spacious like the lobby bathrooms. the beach has no surf the corral reef stops waves nice relaxing, there canoes, paddle boards and catamaran are always available and ready to go. My rooms shower was always hot even in the mornin