Hotel a Cidadelhe, Portogallo

I’ve never been so confused and lost in a hotel until this stay. I was unable to figure out how to find reception or my room or get anywhere! Part of the reason is because no staff member initially explained how to get to my room—taking one elevator down then going across a hallway and taking another elevator up. It’s a crazy hotel design. I felt like the hotel was understaffed during my visit. I stayed as a part of a tour group. The restaurant food was fantastic. The presentation was beautiful. Don’t skip dessert; it was fabulous. Our tour guide interpreted from Portuguese to English so we did not have the problems with the staff members as other reviewers have mentioned. Breakfast lay out was very nice. The grounds are beautiful. My room overlooked the valley and the pool. It had a small balcony. I opened the sliding glass door in the morning, and I listen to the sounds of birds. It was very calm and peaceful. The Jacuzzi was not heated. That was a big disappoin**ent. The indoor pool was a great warm temperature – it might’ve been warmer than the Jacuzzi. The interior pool area is all black, and it is difficult to swim for exercise because you can’t see when the wall is coming up. It feels like you’re in a burnt out building. I don’t know why they selected that color scheme. It is very dark. The gym was very minimal with only a few pieces of equipment. See my photo. There is a small museum on the grounds but it’s all in Portuguese. All the television channels were in Portuguese. The Internet worked well. As others have mentioned, the room layout is very odd. It is always damp because your shower and bathtub are kind of near the bed with no separation. I did not see any mold in my room as other reviewers reported. The room was large but a big portion was unusable at the entrance separated by a wooden slat wall. There is no reading light above the bed so reading before sleep is impossible. There is no make up mirror, and the hairdryer is a basic model, which takes a very long time to actually dry your hair. There were no areas to hang your bathing suit to dry . This was extremely frustrating since the hotel has two pools. I wasn’t here long enough to go exploring, but I could see an old church up the hill. This hotel is OK for one or two nights if you get a good rate.

The hotel is very well located and has stunning views from the terraces. Our room was street side but quiet. The half board program was excellent. Dinner included couvert, wine, salad or soup, main and dessert. Excellent! Breakfast was typical but everything was fresh and plenty to choose from. We did not need air conditioning and were fine with the window ajar. The Wi-Fi was the only drawback as it tended to be spotty.

Located in Lamego, Vila Gale Collection Douro is on a river, within a 5-minute drive of Duoro River and Casa do Douro. This upscale hotel is 1.5 mi (2.3 km) from Douro Museum and 1.5 mi (2.4 km) from Alameda dos Capitaes Park.Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

lovely views except that my room was directly across from elevator, had a view of a huge electricity tower just outside the window, had a loudly beeping non working phone and reception staff who didn't care and had zero interest in fixing or replacing it. then a couple with a baby and loudly yapping dog were placed next to my room. the dog started to yap at 6 40 am, the couple apparently continued to sleep, and i had to leave my room and find a quiet place in a very small space. would NOT book here again. the good things are the small pool, which is kept clean, the views so long as you are not in Rooms 9 or 10, and the restaurant, which serves adequate if limited dinner meals. And Daniella is a wonderful staffer and deserves to be part of a more professional and more helpful team.

With a stay at Douro Cister Hotel Resort Rural & Spa in Tarouca, you'll be within a 5-minute drive of Salzedas Monastery and Caves da Murganheira. This upscale hotel is 4.9 mi (7.8 km) from Municipal Auditorium Adacio Pestana and 6.1 mi (9.8 km) from Sao Joao de Tarouca Monastery.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a 24-hour health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for lunch or dinner at the hotel's restaurant, Douro Cister Hotel Resort, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 36 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

I’m very happy with my experience at Douro Palace Hotel. The hotel features a very nice spa where you can unwind and relax after a day of exploration. The facilities were clean, and the pool, sauna, and steam room offered a relaxing touch. The spa's ambiance contributed to a peaceful time. The restaurant's decor, inspired by Portuguese themes, complemented the overall a**osphere. The view of Douro River and vineyards from the balcony was breathtaking. If you're into comfort and relaxation with scenic natural views, this is the place to be.

Located in Lamego, Six Senses Douro Valley is on a river, within a 10-minute drive of Casa do Douro and Solar do Vinho do Porto. This 5-star hotel is 3.7 mi (6 km) from Douro Museum and 3.8 mi (6.1 km) from Museu do Douro.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a 24-hour health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Treat yourself to a stay in one of the 60 guestrooms, featuring fireplaces and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

A nice welcoming reception. All the staff appeared to speak english which is very welcome and always makes me realise how lacking the Brits are at languages. We had a deluxe room which had a spectacular view of the river. It also had a small balcony but no seats so seemed a bit pointless. The heat hit us as soon as we opened the door so we tried to lower the air con to 16 degrees but it remained stifling hot. In the end we had to sleep with the balcony door open otherwise we wouldn’t have been able to sleep in the heat (this was March!) The room was really clean with a fridge and complementary bottled water. They had also provided two miniatures of port, custard tarts and biscuits which were very nice and appreciated. However, there is no coffee making facilities in the room. There were nice toiletries but bolted to the walls as is the trend in eco friendly hotels. The pillows were lovely and soft and the towels nice and big. We had a drink in the bar at lunch time and they serve small dishes & tapas. We had a selection of meat, cheeses & breads which was plenty big enough for two for 15 euro. We had half board so had dinner which was lovely. Well presented dishes which were tasty. Mains were around 25 euro if you didn’t have half or full board. Wine 7 euro for a small glass which seemed a bit steep. No table water offered just bottled water to buy. Breakfast provided a good selection of the usual cold meats, cheeses, pastries, cereal & fruit. There was also a small hot food selection. A carafe of your preferred juice was provided. However, the hot drinks were from one machine which meant there was frequently a queue and they weren’t very hot. Not much to ask for fresh tea and coffee at breakfast. The service in the hotel was very friendly throughout which was appreciated.

La verdad es que hay cosas buenas y cosas no tanto. El personal muy amable y la comida muy rica, buen buffet de desayuno y un dia comimos y rico. La habitación estaba bien aunque el baño era bastante pequeño y la ducha tenía moho. Además habíamos reservado una habitación Deluxe y nos dieron una twin normal y tras hablarlo con recepción no pudieron hacer nada porque ya estaban ocupadas las deluxe. Desde Agoda, que es con quien habíamos reservado, un servicio excelente, súper atentos y nos dieron una compensación por las molestias. El hotel está a las afueras de la localidad, lejos del centro, tiene piscina que se agradece porque hacia calor, te dan toallas... le pongo normal porque había cosas buenas y malas ..

Hotel accogliente, staff MT simpatico, sempre confortevole e attento. Camera piacevole e pulita. Spa affascinante (è piccolo ma come funziona con i marchi era adatto al numero di persone presenti), l'unico altro è msm la temperatura (era troppo caldo). P.s. non forniscono gratuitamente indumenti, biancheria da bagno e asciugamani, che di solito si verifica in un hotel di 4*. Cena MT buono, con condizioni per le famiglie con figli (come il nostro caso), MT prestabilita, hanno rispettato tutte le richieste, piatto principale (nel caso del merluzzo bianco con larghezza) MT delizioso e abbastanza richiamabile. E' anche buono (foglie di latte crema). Raccomando vivamente. Almoço molto variabile, da dolci a sali, diversi tipi di pane, diversi tipi di succhi, composti, iogurti, cereali, molto buono in realtà. Ribadisco la simpatia del personale, dalla reception, dal bar, dal ristorante e altro ancora. In realtà non do solo 5* perché la camera in cui siamo ospiti non aveva balcone e apprezzo molto questo aspetto. Se non fosse così, darei 5* con certezza. La prossima volta che verrò qui, mi occuperò di questo aspetto durante la prenotazione.