It is a complex review. Because this is linked toy he park as well. First, about the Park, even it was winter we know that some water amenities would be closed, we expected the rest of games to be open, however I can say it was around 50% of them opened, and some opened in the afternoon only. So it was disappointing.
About hotel, I believe the best of it is the decoration and experience, everything related to Lego definitely is something we enjoyed, details at the from like secret gift with puzzles and Legos to build something is nice, the room was clean and well maintained, they give all disposable items you may need, so it is no problem, two TVs , one for kids and another one for adults definitely helps.
Amenities and services inside the hotel I think are all good, except of restaurant.
About BREAKFAST is a topic itself. Many things to consider.
1. This is a mainly kids hotel, so you may expect lots of kids around during breakfast, so just consider accidents will happen.
2. Restaurant is right next to the games area, which brings several topics, one is that parents will have a long breakfast while kids come and go to the games area, so table availability becomes and issue.
3. Hotel tells you to arrive early (breakfast is from 7 to 10) because around 8am starts to become crowded, however I think this is also mainly because of hotel’s fault
3.1 Before you go in, regardless of the hour, they take your room number and the lady takes you to your table, then the same lady is looking around for empty tables, then after 3 minutes she will come back to take another guest and assign a new table, this takes forever for people to wait. See photos.
3.2 There are empty tables but I don’t understand why they are not assigned, and in the meantime many people is waiting for the lady to come and take you to your table. IT WILL BE EASIER TO TAKE ROOM NUMBER AND LET THEM GO INSIDE TO FIND TABLE. when is full, just hold the people and that’s it.
The photos you see here are the lady going around losing time while around 15 families waiting in queue, this with at least 7 empty tables, I counted myself.
4. Been a mainly kids hotel, putting Coca Cola, Sprite and ice cream for breakfast is kind of not so healthy, anyway it would be acceptable.
5. Only one coffee machine was working , for so many people, incredible that they don’t have a spare. Around 20 min for a coffee.
6. The buffet looks with many options, but in reality is same food in two different zones.
In summary, it was not nice about breakfast waiting so long, even we arrived 7:40 one morning, the assignment of the tables and all environment around with parents staying there occupying a table while kids are playing is making this a little frustrating. Hopefully they find a better way to arrange this tables.
37 Recensioni