Hotel boutique a Chun＇an

I loved the lake view from my room, and highly recommend higher floors. The bathtub with the open view was also amazing,the beds were soft and sleek. However,I would not rate this hotel as 5 stars; the decor is quite old with its dark colours, a bit worn out wallpapers and quite old carpets in the corridor. It was very noisy with lots of families and their kids. Buliding 1 has two lifts only and you end up waiting and being squashed in a lift all the time. Coming down to breakfast restaurant was about strange as the lift takes you to the basement parking so one needs to go past the cars unless you want to walk outside the building.The breakfast was buzzing with too many people impatient to que politely. Most importantly, I really feel the front desk service needs a lot of improvement; I understand that nobody speaks English, we can use translators,but noone welcomed me properly and wished me a nice stay: my Alipay and passport only mattered. I was lucky with Xio Qian ( front desk boy) who offered to help and share the information about amenities and trips around the lake. I am very grateful to him. The gym in building 5 was a disappointment; One swimming pool is to be shared between 4 other buildings. Because it rained, the water was quite cold in the pool. Overall,this hotel would suit families and kids mainly,but i would not recommend it to single expats and certainly would not rate it as a 5 star hotel.

Dopo molte riflessioni, ho deciso di dare una valutazione obiettiva. Essendo un noto hotel, l'esperienza di soggiornare in questo periodo è stata estremamente scarsa. La sera del check-in c'erano dei capelli sul cuscino del letto e alcuni cose sporche sulle lenzuola (foto allegata), anche se l'hotel ha sostituito rapidamente lenzuola e cuscini quando è successa una cosa del genere, non è quello che dovresti fare? Questo tipo di situazione non dovrebbe accadere nel tuo hotel, giusto? Nessun responsabile ha prestato attenzione a questo problema dall'inizio alla fine. Lascio che la piattaforma Ctrip coordini tutta la comunicazione (do un grande elogio alla piattaforma Ctrip qui, e attribuire grande importanza ai clienti. Soddisfazione), alla fine, la negoziazione sulla piattaforma Ctrip è fallita e non è stata affrontata fino a quando non ho chiamato la sede di InterContinental per dare un feedback sul problema. Dall'inizio alla fine, l'ho fatto non vedere affatto l'atteggiamento dell'hotel. Infine, vorrei aggiungere che stamattina la colazione era tutta affamata. Ci sono voluti 20 minuti interi per sedersi lì e servirla. Il cibo era tutto freddo. Non so come descriverlo per un hotel a cinque stelle .

Hotel is located next to the lake with excellent views. Rooms are very big and clean. Staff are very friendly and supportive. Being a foreigner, language was a problem, however they supported us well, helped us in arranging for vegetarian dishes for dinner which wasn’t in the menu. So many facilities to enjoy and spend good time with family like small animal zoo, indoor and outdoor play areas, swimming pool etc., Food is so tasty and cost js very reasonable.

We thoroughly enjoyed our stay at the Narada. The view from our room was absolutely stunning and weather permitting, the balcony is a plus. The breakfast offers an abundance of choices for all palates. We stayed in a suite, so we got morning and afternoon snacks, which were plentiful and we didn't need dinner. The staff were friendly and helpful. I highly recommend a stay at this hotel.

Have a good rest in the Chinese New Year. The hotel has hot springs and beautiful scenery and nature. Staff were friendly and responsive. There are many kinds of breakfast, and foreigners can also enjoy delicious breakfast. If you want to rest from a big city, we recommend this place. Special thanks to Miss 王怡 for helping us solve all our questions at any time.

Hotel room smells like damp, has a dirty feel and very outdated decor and an overall shoddiness. Seemingly a ********** hotel with stuff like dildos and lube available to buy in the room. The breakfast is the worst food I’ve eaten here, don’t bother. Why put everything in hot plates if you’re going to let it go cold anyway? Even if it was hot it still tastes like they’ve bought their ingredients at the hardware store. If you want a cheap dingy hotel for one night then it’s fine but would never stay again/nor recommend anyone else stay.

千島湖跨年之旅正式結束了，一次體驗很不錯的旅行，特地選的湖景房也給了我很舒適鬆弛的環境，晚上抵達大樂之野後還喝到了管家們準備的山葯排骨湯（裏面的胡蘿蔔真的很好吃），我本身是喜歡自己待着然後旁觀大家熱鬧的人，大家也給了我很足的空間，感謝管家元元和丸子的周到服務。 另外在旁聽的時候，有一家住户的小朋友有點發熱，管家主動準備了熱薑茶（好像是...腦子不好聽過忘記），真的很貼心 大樂之野確實是很值得一來的地方，風景也很好，祝大家新的一年也順順利利。

Just decided to spend an extended weekend and booked a room with a balcony to enjoy the view of the vast lake. 1215 was a huge room with basic amenities and an attractive balcony overlooking the huge lake. The hotel is conveniently located next to the busy square and has all kinds of restaurants. The hotel staff provided an early checkin. Despite thier inability to speak English, they would go out of their way to help me. I want to specially mention Zheng who could speak English and was so helpful to help me order food and look for a spa. In fact she took the trouble of calling the spa and booking an appointment for me. I would definitely choose this hotel again for a weekend sojourn

Il nostro tempo al lago Sheraton Qiandao era eccellente. Il personale si è allontanato dal loro modo per aiutarci e rendere il nostro viaggio e stare tranquillo. Sauron era particolarmente utile e solo un messaggio di testo lontano. Avremmo davvero raccomandato l'hotel. Le sorgenti calde erano bellissime e calde! L'unica piccola inconvenienza è che è un po' lontano da tutto e si deve di Didi per tutto perché i cittadini non cinesi non possono usare le biciclette o gli ebicchi come stranieri.

The overall experience was great. The staff were friendly and helpful. The area was beautiful. The room was neat and clean, and very comfortable. I will definitely stay here again.