Holiday Inn Express Chillicothe East

ELEVATOR IS BROKEN and has been broken for over a month! Not great for someone with physical disabilities. Breakfast was mediocre…pancake machine was broken and no scrambled eggs, only egg whites. Humming noise from fridge kept me awake all night and the room smelled musty.

Fortunately, we had a 1st floor room. All elevators out of service! 1st 2 hrs spent listening to a construction jackhammer 2 doors down from us. No advance notice thst these conditions existed

This was not at all as advertised. We reserved a room with 2 queen beds, were called to be told they were sold out and only had 2 king beds. Showed up (after midnight with two little kids) told we were getting a room with 2 kings, show up to 1 king and told there were no other options. We’re no extra pillows, blankets or even towels for the kids. Very frustrating but that late at night we didn’t really have any other options. Also the elevator was broken. This was a big disappointment using Orbitz and Holliday Inn

We arrived at 1am with two small children already sleeping in the car, and when the informed us that we were on the third floor at that the elevator was broken, so we would have to carry everything upstairs (including the heavy pack and play). The key cards also weren’t working, so we had to have the staff manually open our door again whenever we left the room. The room was very clean and the staff were very nice, but the inconvenience of carrying everything up and down 3 flights of stairs at 1am resulted in my 1 year old waking up and crying for hours after we finally carried everything up, which was very frustrating.

The beds were so high that I had a terrible time getting into bed. We had friends in another room who complained of the same problem. Walls were thin.

Nice location for a quick overnight on a longer trip. The front desk attendant was friendly and very helpful. The rooms were a little outdated but the beds were extremely comfortable.

Staff was friendly, fast, and efficient. Room was very nice except for the smell of urine in the bathroom. Breakfast was very delicious.

Quick and friendly check in. Clean spacious room. Nice and quiet! I stayed on a Friday night and I was able to get a good nights sleep without hearing door slams and water running.

Great location. Front desk staff very friendly and helpful. Quiet and clean room. Bed very comfortable.