Hotel in zona St. Mary of the Lake Parish, Chicago

Ottimo soggiorno, ma il custode ha spostato la nostra stanza. L'abbiamo chiamato e sono venuti con asciugamani freschi. Era solo un soggiorno di 2 notti. Grande posizione, facile da raggiungere ovunque. Chicago 360 era vicino a lui.

Un hotel storico con prezzi accessibili se si riceve un'offerta scontata. È una vergogna che non offrano colazione, ma la posizione lo fa, proprio sulla magnifica mila. La nostra camera era confortevole, ma l'unità A/C era troppo rumorosa.

La reception è molto calda, la stanza è buona, si può vedere una parte della scena stradale.Ci saranno auto di notte, a volte più stupide.

Dear Management, Our stay at your hotel was quite disappointing and uncomfortable, with experiences ranging from excellent to poor. On the positive side, the hotel’s location is unbeatable, just a few steps away from the Magnificent Mile and right next to the Red Line subway station. This made shopping, dining, and exploring the city’s attractions very convenient. The room itself was spacious, exceptionally clean, and the bed was very comfortable, ensuring a good night's sleep. We appreciated the in-room amenities such as the mini-fridge, microwave, and coffee maker, which added to our convenience. However, the hotel’s management left much to be desired. Upon our arrival at around 4 PM on July 11th, the front desk staff repeatedly asked for my family name while holding my Canadian passport, trying to obtain personal information from my Chinese visa. This mistake led to another front desk employee calling us at 9 AM on the third morning to verify my identity with my passport/ID again. Most frustratingly, during our four-night stay, our room was never cleaned. There was a sign on the door that had ”NO Thank You” printed on both sides, which was confusing. Even when we hung the sign outside, the cleaning staff would still knock on our door at 9 AM while we were still sleeping. When told to come back later, they never returned. Despite leaving the room at 11 AM and repeatedly informing the cleaning staff and front desk that our room needed cleaning, it never happened. Additionally, we ran out of shampoo. Despite informing the front desk in the morning, it wasn't replenished by the time we returned in the evening. This forced me to wait in the lobby for a long time to get the issue resolved after a tiring day of sightseeing. On the night before our departure, I went to the front desk to share our experiences with two staff members. They offered us breakfast as compensation, but we typically do not eat breakfast. Overall, our experience at the hotel was very poor. One of the main reasons for choosing this hotel was the Hilton brand, and this experience has caused me to question the brand’s reputation. Sincerely, Maya Zhang

Camera pulita con letti comodi. La posizione molto occupata.L'unico negativo è il costo del parcheggio è ridicolo a $62/night.

Bel Hotel sul lago Vista eccezionale dai piani superiore. Camere spaziose e molto confortevole, anche se abbastanza ”nude”. Colazione abbondante con personale molto addato, sorridente e professionale. Buon punto di partenza per il centro città Prezzo forse un po alto.

Le camere da letto doppie sono molto grandi, la posizione geografica è eccellente e sono molto adatto per il turismo familiare a breve termine.Tutti gli attrazioni sono a piedi, parco di Qianjiang, porta di cammino, palestra d'arte, barca da crociera, ecc.

I would recommend this hotel to everyone if I could! Every single staff member was super nice and answered all my questions fast. The LOCATION is PERFECT! I was staying here for Lollapalooza and it was just a 8 or so minute walk to grant park. Being right on the river was incredible! The inside is very nice and clean and the room was very spacious. Will stay here gain if I ever come to Chicago!

Hotel bellissimo e pulito con personale utile.Il bar nel lobby era perfetto per una copertina notturna.

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.