Recensioni su The Chicago Hotel Collection - Ambassador Gold Coast

I never developed such hostility towards a hotel in 20 years of traveling. I hope you can avoid what I had to gone through. Here, hospitality is scarce and service none. You deserve better accommodations elsewhere. 1. 30+mins check in. Granted, long lanes are typical during peak hours, but queue moves especially slow here due to 1) only two front desk staffs 2) they have to explain the $89.95 mandatory guest package + 18% recovery fee. 2. Guest call rarely answered I have to phone multiple times to get hold of someone. Front desk rarely answer the call. Oh they don’t have coffee machine(can’t speak for other rooms) because in-room coffee service is included in the mandatory guest package. Ironically, how to get your coffee service if no one is answering the phone? 3. Breakfast buffet is good, but made-to-order breakfast is horrible. (Buffet only weekend?) For the latter, after sitting myself, as the sign posts, I waited 15 mins before a waitress came and asked what do I want to order. BUT, I was never given the menu. “Can I order anything?” so I asked, naïvely. The waitress sighed and handed me the menu. With hope I ordered the American breakfast, with hash brown and fruit cup on the side. Hope dimmed after overhearing the couple by the window received foods bearing little resemblance of what they’ve ordered. After reading 40 pages of Stephen King, couple news articles and overnight unread email, I could be patient no more. Where’s ma food?? Clock hit 10:00 a waitress appeared from behind the scene and immediately she shut the front door and closed the curtain. Show’s over - at least they were quick when call it a day. Where’s ma food?? Finally a gentlemen noticed and asked what did I order. “American breakfast, hash browns and fruit cup on the side.” - Thank you. He returned almost immediately with the American breakfast with missing sausages(the ones at the buffet have a mild apple taste which was good) - hash browns have apparently taken its spot - and no fruit cup. I quickly went through half the omelette with already solidified cheese in it and rushed out. This review is not about getting compensated or sorting things out with the hotel, but to help my fellow travelers avoid a hospitality desert.

Good location to stay,20 mins walk to riverwalk

I love it

Clean rooms, but very basic. No kettle in the room. The location is great

Good location in Gold Coast, very close to Oak Street. Room is relatively spacious but hallways are tiny. My only issue is housekeeping did not make up the bed and simply just put the towels in one of the beds.

周邊環境：golden coast區域安靜愜意舒適，近密歇根湖邊，適合早晚散步運動 交通：離最近地鐵站步行12分鐘左右，有點小距離 酒店環境：整潔大氣寧靜，遠離鬧市的一個好選擇 早餐：品種不多，但食物質量不錯，但每天雷同，小失望 吐嘈：到店付款的税費實在無法理解！預訂前務必與平台溝通清楚

地理位置優越 但是服務實在一般。瓶裝水一定要註冊會員才給你。設施就是國內三星水平。待停車好貴 63一晚 但是服務不錯 幫拿行李。記得給小費噢

按金不退，到店需要一間房多次付150刀，加上按金，一共一間房多付300刀，沒見過這麼垃圾的黑店

房間還是很大很乾凈的，周邊環境也很好，離市中心也很近，總體來説，就是很不錯的一次入住體驗，真的走一條街就可以看到很多店了，離那個星巴克也很近

很乾凈，酒店設計不錯，地理位置也很好。

位置方便態度不錯

住三個晚上,沒有人來打掃??不知道是不是要特別交代??不知道為何沒有交通巴士運輸旅客到機場或展覽會場??

一般般，不好