Mercure Chiang Mai

Recensioni su Mercure Chiang Mai

Mercure Chiang Mai

183 Changpuak Rd, Si Phum, Chiang Mai Province, 50200, ThailandDettagli hotel
Mercure Chiang Mai
Mercure Chiang MaiMercure Chiang MaiMercure Chiang Mai
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte

Recensioni degli ospiti

4.2/5
Molto buono
95 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.1
Servizio4.3
Pulizia4.3
Filtra per:
Ordina per:
Tutte le recensioni(95)
Recensioni positive(90)
Recensioni con foto/video(32)
Camere magnifiche(20)
Ottimo servizio(20)
Ottima colazione(12)
Camere ampie(9)
Vicino all'area commerciale(9)
Trasporti comodi(7)
Letto comodo(6)
Comodo per lo shopping(6)
Recensioni negative(5)
Utente ospite
Camera Standard King
Soggiorno: Nov 2022
Coppia
8 recensione
4.5/5
Ottimo
Pubblicata: 6 Nov 2022
Hotel molto accogliente, siamo stati io e la mia ragazza una notte e ci siamo trovati molto bene
Risposta dalla struttura: Dear Sir & Madam,It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests.Sincerely,The Hotel Management Team
inseen
Camera Standard King
Soggiorno: Mei 2024
Coppia
3 recensione
4.0/5
Molto buono
Pubblicata: 22 Mei 2024
Very nice staff. Clean rooms. Good variety of foods to choose from. Overall a lovely stay and will definitely come back. 😊
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.
Chanokruedee
Camera Standard King
Soggiorno: Nov 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 24 Nov 2024
Good location, close to everything. Nearby shops and restaurants
Traduci
Risposta dalla struttura: Dear Chanokruedee,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, which offers easy access to nearby shops and restaurants. We strive to provide our guests with convenience and comfort, and it's wonderful to know that our location met your expectations during your stay.We are also pleased to hear that you had a pleasant experience overall, and we truly appreciate your kind words. Our team is dedicated to ensuring that every guest has an enjoyable and memorable stay, and we will be sure to share your feedback with them, as it motivates us to continually improve our services.We look forward to welcoming you back in the future and hope your next visit is just as enjoyable. Should you have any special requests or need further assistance for your next stay, please do not hesitate to reach out to us.Warm regards,Sirisook MooreGeneral Manager
Utente ospite
Camera Standard King
Soggiorno: Jul 2024
Coppia
18 recensione
3.5/5
Pubblicata: 8 Sep 2024
Hotel was ok. Spacious rooms if the furniture was dated and had clearly seen better days. Had to fight the staff for bath towels. Also may be too many organised tours pass through there. They were often crowding around the reception area and were disruptive when clearly things could have been organised better (and more considerately of other guests). The organised tours perhaps being the reason for the bath towel shortage. Guessing due to lack of planning or foresight by management. Felt sorry for the cleaning staff as they were working long hours (hope they got over time pay). Because of this, when we returned to Chiang Mai a few days later, we purposely chose another hotel.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Chiang Mai. We appreciate your candid comments and are pleased to know that you found our rooms spacious.We sincerely apologize for the inconvenience you encountered regarding the condition of the furniture and the challenges with bath towels. Please be assured that we are reviewing these matters with our team to ensure such issues do not affect future guest experiences. We also regret that the presence of tour groups caused a disruption during your stay. We are currently assessing how to better manage group bookings to avoid any inconvenience to our other valued guests.Your understanding of the hard work our cleaning staff puts in is greatly appreciated. We ensure that our staff are fairly compensated for any additional hours worked, and we will pass on your kind words to them.We regret that we were unable to meet your expectations during this visit, but we truly value your feedback as it helps us to improve our services. Should your travels bring you back to Chiang Mai, we would be grateful for the opportunity to welcome you again and provide a more seamless experience.Kind regards,Sirisook MooreGeneral Manager
Ed Collins
Camera Standard King
Soggiorno: Jul 2024
Solo
11 recensione
4.7/5
Fantastico
Pubblicata: 21 Jul 2024
this is a really great value hotel, with super comfy beds, quiet rooms and excellent service. they were very kind to also book a local taxi for me upon departure. I'd stay here again for sure!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.We look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Mercure Chiangmai .Sincerely,The Management.
Utente ospite
Camera Standard King
Soggiorno: Jul 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 16 Jul 2024
The hotel staff are super polite,friendly and very helpful.My room was upgraded upon my arrival ,a lovely suprise.Breakfast is really good value for money.Rooms are beautifully serviced and fresh towels provided daily.I would recommend for solo female travellers as very secure and transport safe and easy to use to and from the hotel.All tours easily arranged by staff and they have a shuttle service to all night markets and food streets.Excellent all round. Would definitely recommend .
Traduci
Risposta dalla struttura: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I sincerely apologize for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
JEFFREY
Camera Standard con 2 letti singoli
Soggiorno: Jun 2024
Famiglia
34 recensione
4.0/5
Molto buono
Pubblicata: 10 Jul 2024
Old but very clean and cozy hotel big spacious room with a supermarket beside . Staff are friendly and kind and willing to help out . Parking are big and spacious too . Location I’m not too sure because only stay for a day and didn’t explore much of the surrounding . Will try visit this hotel again as the price is much lower than most hotel in the surrounding places and they provide welcome drink at the counter too .
Traduci
Risposta dalla struttura: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Pasuree
Camera Deluxe con 2 letti singoli
Soggiorno: Ogo 2024
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 8 Sep 2024
Nice accommodation but a bit far from the city
Traduci
Risposta dalla struttura: Dear Pasuree,Thank you for awarding us a perfect score. We are delighted to hear that you found our accommodation pleasant and comfortable.We understand that the location may be a bit distant from the city for some guests, and we appreciate your feedback on this. For your convenience, we offer a complimentary shuttle service to both the Night Bazaar and Nimman areas, providing easy access to key attractions in Chiang Mai.It was a pleasure having you with us, and we hope to welcome you back to Mercure Chiang Mai in the future.Kind regards,Sirisook MooreGeneral Manager
Mr.L / 小方
Camera Standard King
Soggiorno: Jun 2023
Coppia
43 recensione
4.5/5
Ottimo
Pubblicata: 4 Jun 2023
Good hotel with city center location. Nearby supermarket and everything. The room is big and comfortable. Ps. Not the prime location but have hidden bar (Hyde) nearby hotel. Should check it out.
Traduci
Risposta dalla struttura: Dear Mr. L, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Sareera
Camera Standard King
Soggiorno: Apr 2024
Solo
26 recensione
4.0/5
Molto buono
Pubblicata: 20 Mei 2024
Hotel is old but clean , Staff is very friendly and helpful.
Traduci
Risposta dalla struttura: Dear Khun Sareena,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team.
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: Nov 2023
Famiglia
42 recensione
3.5/5
Pubblicata: 18 Dis 2023
Conveniently placed in the middle of the city. The hotel is clean and comfortable for staying.
Traduci
Risposta dalla struttura: Dear The Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Michael Wenxue
Camera Standard King
Soggiorno: Mei 2023
Solo
83 recensione
3.5/5
Pubblicata: 2 Jun 2023
This hotel is pretty old. The location is ok. The room is spacious. The staff are friendly. The furniture is old but functional. Not many restaurants near the hotel, there is a supermarket (Tops) close to it though. You have to pay 50 baht if you need a extra towel. The hotel provides shuttle service to the airport, 150 baht per person.
Traduci
Risposta dalla struttura: Dear Mr.XingThank you for taking time to review The Mercure Chiang Mai following your recent stay.Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion.Sincerely,The Management
Utente ospite
Camera Standard King
Soggiorno: Feb 2023
Lavoro
17 recensione
4.0/5
Molto buono
Pubblicata: 17 Feb 2023
The hotel is in the city and have many facilities in the hotels. the room is big and quite similar to the pictures which shown on the website.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
Utente ospite
Camera Standard King
Soggiorno: Jan 2023
Solo
2 recensione
4.0/5
Molto buono
Pubblicata: 6 Mac 2023
Can be recommended; next to bus station; good overall facilities; friendly and helpful staff
Traduci
Risposta dalla struttura: Dear Valued Guest, ,We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management Team
Utente ospite
Camera Superior King
Soggiorno: Dis 2022
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 4 Jan 2023
Very nice, close to a great mall. Not far from the old town, very peaceful and lovely staff.
Traduci
Risposta dalla struttura: Dear Valued guest,We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review.Indeed, it is great to hear that you were impressed with all elements of the hotel from the arrival till departure. We will share your comments among our team and we look forward to welcoming you both again soon to our hotel and to the beautiful Chiang Mai.Sincerely,The Hotel Management Team