Rain Drops Hotel

Good 👍👍, recommended for budget

Booked 20 nights for my parents here in July. The hotel in general is fine. ***ager and staff were respectful and welcoming except the night staff Tony at reception. He was very rude to them and when I called from Dubai his behavior was same. Problem was that he gave my parents a room that was not cleaned by house keeping after last guest left.

A well located, well ***aged hotel. Excellent service. Room comfortable and well maintained Very helpful staff and ***agement. Good ambience. ***ager Pradeep and Assistant ***ager Anu Chacko were exceptionally helpful. Despite its location on a busy road, it maintains an atmosphere of serenity and calm

We had the shock of our lives when we checked into our rooms. The rooms were teeming with cockroaches, the wooden pannelling on the floor was cracked at ***y places and there was fungus growth in the AC vents and on the floor. The bedsheets and towels were stained, no toiletries were offered, wifi and TV were not working. We changed the room thrice hoping that atleast one room would be ok to stay. This was not the case. Used plates were piled up outside the rooms and the entire corridor was stinking. We had driven down from Cochin and had reached lated in the night. So we had no option but to stay for the night. We check out the next day itself. The staff was extremely callous and said they had not received any funds from KTDC for maintenance.

During my recent stay at KTDC Raindrop, I had the pleasure of enjoying a delightful experience that left me with wonderful memories. From the excellent accommodations to the outstanding Kerala cuisine, this hotel excels in creating a memorable stay for its guests. A highlight of my visit was undeniably the culinary experience. The hotel's dining options were diverse, offering a variety of delicious dishes catering to various tastes. The chefs showcased their culinary expertise, and the exceptional quality of the ingredients used was evident. However, my otherwise perfect experience was marred by an unfortunate encounter with one individual – Receptionist Sandeep. While the majority of the staff were warm, welcoming, and went above and beyond to assist guests, Sandeep's demeanor was noticeably lacking. His lack of enthusiasm and disinterest in addressing my inquiries left a sour note in an otherwise sweet experience. Despite this isolated hiccup, I would still highly recommend KTDC Raindrop to fellow travelers. The exceptional accommodations, breathtaking views, and culinary delights more than co****sate for the shortcomings of one individual. I trust that the ***agement will take note of such instances and promptly address them to ensure that every guest receives the exceptional service that the majority of the KTDC Raindrop staff strives to provide. I eagerly anticipate returning and experiencing the hotel's hospitality once again, hopeful that any such issues will be rectified for an even more flawless stay.

We selected KTDC Rain Drop at Chennai for the first two nights of our Tamilnadu temple tour because of its location. Feeling after staying is neither unsatisfied nor satisfied. However, probably we shouldn’t expect better than what you get in terms of ‘establishment and service’ from a state-run business. The check-in was smooth; room, bed, toilet and shower space were ok. They provide one-liter bottled drinking water per day and filtered water is available on all floors. Apart from clean towels, dental kit, soap, and shampoo, they also provide a shaving set – a razor and shaving cream in sachet that I find very thoughtful and useful too. Aircon was giving trouble, the furniture was very old, and the door lock was giving trouble.   Our room rent included buffet breakfast and we’re very satisfied with range, quality, and quantity. This was the only hotel out of seven hotels that we stayed in 14 days that served eggs of any style.  We realized that we were the only guests who were there for the tourism purpose and the rest from Bangladesh and India are staying therefor treatment. So, the staff were surprised to know this. BTW: Appollo and Shankar Netralay are within walking distance and the neighborhood is full of travel agents, currency exchange houses and small restaurants.