No. 10 East Huanhu Road, Chengjiang, Yunnan, 652599, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
3340 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(3340)
Recensioni positive(3278)
Recensioni con foto/video(1407)
Ottima colazione(405)
Vista sul lago isolato(263)
Ideale per bambini(180)
Piscina meravigliosa(62)
Con area gioco per bambini(45)
Ottimo tè pomeridiano(28)
Recensioni negative(62)
Utente ospite
Camera Hilton (letto matrimoniale)
Soggiorno: nov 2023
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2023
Perfect service by very kind staffs.
Kids friendly hotel as well with the game corner and spacious kids room.
Can enjoy nice view of the lake and can see the sunset in the hotel or at the hotel beach.
Feed in the restaurant is also nice and staffs are friendly to our kids.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback about your recent stay at Hilton Yuxi Fuxian Lake. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Wandering fat guy
Camera Hilton (letto matrimoniale)
Soggiorno: nov 2023
Coppia
11 recensione
2.5/5
Pubblicata: 31 dic 2023
We went to play some table tennis and we were told it was an additional fee. The whole experience was lacking. The buffet was cold (dinner and breakfast) something I ate at dinner made me sick the next day of our trip. Had to cut it short and go home to recover. The waitresses in the restaurant seemed oblivious that we were even there. The “cigar lounge” was great except the lack of cigars. (I bring my own anyway)
Best part was location. We were able to walk quite a ways around the lake while still on hotel grounds.
Still angry about the need to pay to use the table tennis table. We had our own rackets and balls. Pool was cold and dirty so we didn’t even swim.
Bed was soft but the pillows were like stones. No sleep. Shower was warm but not hot.
Overall. We won’t be returning
Traduci
Risposta dalla struttura: Dear guest, Thank you for staying at Hilton Fuxian Lake and sharing your stay with us! We are regret to hearing about your bad experience here. we will follow up the improvement of your suggestions, hotel's food and beverage team will action for correction at once. Kindly remind you that during your stay, if you encounter relevant problems, you can feedback to our staff at any time, hotel offers 8 types of pillows to meets guest's needs, We are committed to providing you with a friendly and thoughtful stay experience and sincerely look forward to your visit again!
David Potgi
Camera Deluxe (letto matrimoniale, con vista sul lago)
Soggiorno: mag 2023
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 2 ago 2023
Great service, as at any Hilton. I gave the location a 4/5, because after they filled in the outside pool, it just hasn't been as beautiful as it was before. This hotel is still highly recommended, though.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店,臨湖而居,詩意山水,盡享撫仙湖悠然之旅。酒店是撫仙湖畔唯一的國際品牌度假酒店,設計風格與自然景觀完美結合,讓賓客置身其中,享受悠然假期時光。很開心收到您的好評,這是對我們團隊最大的鼓勵,我們一直追求卓越的服務品質,希望為您的旅程帶來精彩體驗,期待不久之後能與您再次撫仙湖相遇,祝您旅途愉快,萬事如意。
Utente anonimo
Camera Deluxe (letto matrimoniale, con vista sul lago)
Soggiorno: dic 2022
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 7 gen 2023
The first sunset in 2023.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店並且對於酒店住宿服務給予了良好的評價。酒店坐落在素有“高原明珠”之稱的撫仙湖旁,坐擁絕佳的觀景位置。我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Risposta dalla struttura: 尊敬的客人,您好!非常榮幸您記得我們團隊成員的名字,並對他們的工作不吝肯定,您的認可對於團隊是莫大的支持和鼓勵!很高興瞭解到您對此次入住酒店整體服務是滿意的,希望我們給您的旅途帶來了難忘的愉悦時光!為客人提供安全舒適整潔的環境是我們的責任;為每一位客人提供優質貼心的服務,是我們所有團隊成員的目標和承諾。期待您下次到訪有機會邀請您體驗更多酒店的設施與服務,讓我們為您帶來更加完美的體驗!再次感謝您利用寶貴時間留下反饋,祝您工作、生活愉快。
Mrs fish
Camera Deluxe (letto matrimoniale, con vista sul lago)
Risposta dalla struttura: 尊敬的客人,您好!非常榮幸您記得我們團隊成員的名字,並對他們的工作不吝肯定,您的認可對於團隊是莫大的支持和鼓勵!很高興瞭解到您對此次入住酒店整體服務是滿意的,希望我們給您的旅途帶來了難忘的愉悦時光!為客人提供安全舒適整潔的環境是我們的責任;為每一位客人提供優質貼心的服務,是我們所有團隊成員的目標和承諾。期待您下次到訪有機會邀請您體驗更多酒店的設施與服務,讓我們為您帶來更加完美的體驗!再次感謝您利用寶貴時間留下反饋,祝您工作、生活愉快。
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇下榻撫仙湖希爾頓酒店!感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是促使我們去做的更好的源源不斷的動力。我們非常珍視每一位來到我們酒店入住的客户體驗,給您帶來良好的服務體驗是我們的服務宗旨和首要任務。對於您提出的建議部分我們會跟進改善。真誠期待您的再次光臨,祝您出行愉快,工作順利!
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店,萬頃琉璃,百溪匯聚,臨湖而居,詩意山水,盡享撫仙湖悠然之旅。酒店是撫仙湖畔唯一的國際品牌度假酒店,設計風格與自然景觀完美結合,讓賓客置身其中,享受悠然假期時光。很開心收到您的好評,這是對我們團隊最大的鼓勵,我們一直追求卓越的服務品質,希望為您的旅程帶來精彩體驗,期待不久之後能與您再次撫仙湖相遇,祝您旅途愉快,萬事如意。
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇下榻撫仙湖希爾頓酒店!感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供最優質及多元化的服務。非常歡迎您無論出差或是旅行選擇我們酒店!真誠期待您的再次光臨,祝您出行愉快,工作順利!
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住撫仙湖希爾頓酒店並且對我們給予肯定,您開心的笑臉是我們前進的動力,酒店全體成員很高興與您共度了一段滿意的時光。我們酒店致力於通過個性化服務,熱情好客的理念為到訪的每一位客人帶來舒適滿意的入住體驗,衷心期待能夠得到您的繼續支持,祝您旅途愉快!
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇下榻撫仙湖希爾頓酒店!感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是促使我們去做的更好的源源不斷的動力。我們非常珍視每一位來到我們酒店入住的客户體驗,給您帶來良好的服務體驗是我們的服務宗旨和首要任務。對於您提出的建議部分我們會跟進改善。真誠期待您的再次光臨,祝您出行愉快,工作順利!
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住撫仙湖希爾頓酒店,臨湖而居,詩意山水,盡享撫仙湖悠然之旅。酒店是撫仙湖畔唯一的國際品牌度假酒店,設計風格與自然景觀完美結合,讓賓客置身其中,享受悠然假期時光。很開心收到您的好評,這是對我們團隊最大的鼓勵,我們一直追求卓越的服務品質,希望為您的旅程帶來精彩體驗,期待不久之後能與您再次撫仙湖相遇,祝您旅途愉快,萬事如意。
Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇下榻撫仙湖希爾頓酒店!感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是促使我們去做的更好的源源不斷的動力。我們非常珍視每一位來到我們酒店入住的客户體驗,給您帶來良好的服務體驗是我們的服務宗旨和首要任務。對於您提出的建議部分我們會跟進改善。真誠期待您的再次光臨,祝您出行愉快,工作順利!